Wink AI

Wink AI

Ambi Labs
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+

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About

Automate the processes of your commercial network with a confidential B2B online store. Give your customers the freedom to shop in a B2B eCommerce shopping experience. Now you can reduce processing and order fulfillment times and speed up delivery times. Optimize access to your products thanks to the multimedia catalog with photos, product descriptions, prices, associated promos, data sheets, videos, stock and availability. The sales portal allows you to save time and money spent managing orders by email, WhatsApp or phone. Customers want to be informed and quickly buy the products they need. A B2B online store meets these expectations. Transform agents and salespeople into independent consultants and equip them with a dynamic and functional tool: Quista's B2B, integrated with the ERP / ERP software you already use, includes the ease of managing your agents, customers and sales managers from any device ( pc, mobile phone, tablet).

About

Wink AI is a real-time sales assistant for teams that sell over the phone. It transcribes both sides of live calls in 30 languages tuned for phone audio and regional accents, then displays product suggestions based on the conversation, past orders, and a live catalog. Suggestions reflect stock, size, and price, include a brief explanation agents can share, and stay hidden when nothing fits. Agents can type requests during calls to find products without putting customers on hold. After each call, Wink creates a summary and scores it against the team's quality rubric. It pauses when the phone system pauses recording, redacts card numbers from transcripts, and supports agent single sign-on. Wink runs in a browser alongside the dialer, integrates with Five9, and has a Windows companion app that captures audio from other softphones. Retailers ShopLC and TJC use Wink with their personal shoppers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone searching for a powerful B2B eCommerce platform

Audience

Retailers, e-commerce brands and contact centers whose agents sell products over the phone

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Quista
Italy
www.quista.it/

Company Information

Ambi Labs
Founded: 2025
United States
trywink.io

Alternatives

Alternatives

WINK

WINK

Wink Technologies
XC Showroom PCM

XC Showroom PCM

xCircular
OnWhats.App

OnWhats.App

OnWhatsApp

Categories

eCommerce Supported

Categories

AI Call Center Supported

Integrations

Five9 Not Supported
Qapla' Supported
iubenda Supported

Integrations

Five9 Supported
Qapla' Not Supported
iubenda Not Supported
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