Simple Queue

Simple Queue

Simple Servers
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About

A virtual waiting room is a page that holds visitors away from a busy website and feeds them back to the protected website at a rate it can handle while still maintaining responsiveness and performance. This means websites can handle unexpected or sudden peaks in traffic without website crashes, and without having to waste energy powering additional servers when things are not busy, so it's green tech too. Fair virtual waiting rooms pass visitors back in first-come, first-served order. A good virtual waiting room should also keep the visitor fully informed of their progress and remaining wait. There's nothing worse for your business than a crashed site. High-demand sales don't just damage your servers, they damage your reputation. Protect your customers' goodwill with a smooth branded journey. Show your customers that fairness matters with our proprietary first-in, first-out virtual waiting room technology, invented by us and originally patented in 2004.

About

Simple Queue is a virtual waiting room system designed to manage website overload during extreme end-user peaks. It fully coexists with CDNs and works with native mobile apps. By adding Simple Queue to your website, end-users exceeding your website capacity limits are ushered to the queue system. As capacity opens up, Simple Queue redirects the end-users who waited in line back to your website in the correct, sequential order and pace. You are in full control of all internal operations, including end-user inflow, volume, and pace. Everything is easily set up and managed in the browser-based self-service console, with no changes to your backend systems. Real-time queue statistics such as monitoring, tracking, and analytics provide valuable management insights. Cloud computing-based software solution that you can apply to your website. An infinite number of simultaneous end-users can be held, without overloading management servers.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses seeking a solution to handle peaks in traffic or busy onsales without website crashes

Audience

Companies in need of a Virtual Waiting Room solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
You can create a Virtual Waiting Room on our Free Tier right now. Our Free Tier gives you more than any other Virtual Waiting Room provider, and is ideal if you want to try out Queue-Fair, with full Portal access and a range of branding options for your Queue Pages included. You won't find a more comprehensive free Virtual Waiting Room or free online queue offering anywhere.

If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you.

There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Queue-Fair were an absolute lifesaver for us. We ran into serious traffic issues on launch day, and their team stepped in immediately. They helped us stabilise everything quickly, and when we relaunched 24 hours later, the queuing system worked flawlessly. Every step of the way, their support was quick, clear, and genuinely reassuring. Couldn't ask for more. Highly recommended.
  • Honestly the support has been the best part. Any question we had, they got back to us fast and actually understood what we were trying to do. Also there are integration guides for basically everything, so setting it up was way less painful than I thought it would be.
  • Cost, Service and Technology. All good, all well explained and a smooth integration process. Great customer care in terms of recommendations to save money.
  • Path-level protection of just the checkout flow; true FIFO queuing with a visible position counter; multiple simultaneous queues per event; scalper-bot filtering; setup took minutes with one line of code; usage-based pricing suits event-driven traffic spikes; responsive support.
  • I appreciate Queue-Fair’s simple portal and the transparent graphs, which provide clear insight during traffic peaks. Adjusting the queue is very straightforward, giving us a great deal of control and confidence during busy ticket sales. The API integration has been transparent and seamless, resulting in a better experience for our end users. In addition, the initial setup was very easy and was supported by a strong onboarding session.

Cons

  • Everything was superb - no cons at all. They couldn't have been more helpful and everything worked perfectly.
  • Nothing really so far. We haven't been using it for very long, so ask me again after a few more big sales 🙂
  • None as of yet. A very good start to our relationship.
  • Nothing significant so far — it's done what we needed it to do
  • Some of the wording in the portal is not immediately clear if you are not yet familiar with everything the product can do. However, there was always enough explanation available to quickly understand what each option meant. Another minor point is that there is a lot of information and documentation available on the website. Fortunately, you certainly don't need to read all of it before you can start using the product effectively.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Queue-Fair
Founded: 2004
United Kingdom
queue-fair.com

Company Information

Simple Servers
United Kingdom
www.simpleservers.co.uk/simple-queue

Alternatives

Queue-it

Queue-it

Queue-it ApS

Alternatives

Queue-it

Queue-it

Queue-it ApS

Categories

Categories

Integrations

Amazon CloudFront Supported
Android Supported
Apple iOS Supported
Cloudflare Supported
Google Tag Manager Supported
Java Supported
JavaScript Supported
Magento Supported
Node.js Supported
PHP Supported
Python Supported
React Supported
Ruby Supported
Simple Servers Not Supported
WooCommerce Supported
WordPress Supported

Integrations

Amazon CloudFront Not Supported
Android Not Supported
Apple iOS Not Supported
Cloudflare Not Supported
Google Tag Manager Not Supported
Java Not Supported
JavaScript Not Supported
Magento Not Supported
Node.js Not Supported
PHP Not Supported
Python Not Supported
React Not Supported
Ruby Not Supported
Simple Servers Supported
WooCommerce Not Supported
WordPress Not Supported
Claim Queue-Fair and update features and information
Claim Queue-Fair and update features and information
Claim Simple Queue and update features and information
Claim Simple Queue and update features and information