QUESTIONSTAR vs. Zoho Survey Comparison


QUESTIONSTAR	Zoho Survey Zoho	+	+
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		Related Products Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 869 Ratings Visit Website SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,089 Ratings Visit Website SurveyLegend SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. 1,881 Ratings Visit Website SurveyJS SurveyJS is an embeddable, self-hosted, white-label form builder for teams building custom forms, surveys, questionnaires, and other data collection tools inside web applications. It runs entirely on the client and is fully compatible with all modern JavaScript frameworks, including React, Angular, and Vue. SurveyJS integrates with any backend, giving you full control over data, security, user access, deployment, and business logic. Instead of hardcoding forms, you can empower non-technical users to generate and edit JSON schema-based form configurations through a drag-and-drop form builder. Create dynamic forms with custom conditional logic, validation, multilingual support, PDF export, and analytics. Ideal for SaaS, enterprise software, HR, healthcare, fintech, and other regulated industries, SurveyJS helps teams reduce engineering effort, standardize data collection, maintain full control over data, and deliver unlimited forms that match their brand and feel native to users. 64 Ratings Visit Website Titan Build the forms, portals, documents, eSignatures, surveys, and workflows your business needs while keeping Salesforce at the center of it all. Titan brings these experiences into a single Salesforce-first platform, with data connected to Salesforce in real time rather than creating another place for it to live. Give customers, partners, and employees secure ways to interact with Salesforce. Collect and update information through dynamic forms, build branded portals, generate documents from Salesforce data, collect signatures, run surveys, and automate complex business processes. For forms and portals, Titan AI Studio gets you to a strong first version faster. Describe what you need in plain language and Titan creates the structure, fields, styling, and Salesforce mapping. Then refine the details in the visual builder. Titan AI understands your Salesforce data model, including objects, fields, and relationships, without accessing sensitive Salesforce record data. You get AI-assisted speed while staying in control of what gets built and how it works. Experience Studio and Document Studio bring these capabilities together, giving Salesforce teams one platform to build and manage customer-facing experiences, documents, and business processes. 378 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. 9,009 Ratings Visit Website BrandMail BrandMail®, developed by BrandQuantum, is a software solution that seamlessly integrates with Microsoft Outlook to empower every employee in the organization to automatically create consistently branded emails via a single toolbar that provides access to brand standards and the latest pre-approved content. Develop email signatures in line with your brand specifications which look consistent, no matter which device or platform they are viewed on. Your signatures are tamper-proof and centrally managed. More importantly, users see their signatures, banners and surveys when they create, reply or forward emails. BrandMail does not reroute your emails via any external servers and does not append rules to your exchange environment. It works directly within Microsoft Outlook. Leverage every email as an opportunity to brand consistently and minimize the security risks associated with the tampering of HTML signatures. 332 Ratings Visit Website ThriveSparrow ThriveSparrow is an employee experience platform tailored for HR professionals. ThriveSparrow seeks to transform the workplace into a thriving ecosystem where employee experience meets organizational growth. What sets ThriveSparrow apart is its seamless combination of user experience, actionable insights, and holistic employee engagement features. At the heart of ThriveSparrow is the engagement surveys module, offering a wide range of customizable surveys, including wellness and pulse surveys. These tools allow HR professionals to monitor engagement and satisfaction of their workforce effectively. Its peer recognition module, Kudos which is far more than just a platform for employee recognition; is an integrated system that correlates with performance metrics, offering a 360-degree view of each employee's contributions. Another standout feature is the actionable analytics dashboard and org-wide employee engagement score heatmap. 43 Ratings Visit Website GWI Every year, we survey over a million people around the world so businesses can understand changing consumer behavior in seconds. Designed for busy teams, our platform makes it easy to get what you need, analyze it how you want, and share it with your teams. Pinpoint your perfect customer from over 250K+ profiling points. Apply question charts to unlock insights into what your audience thinks, feels, and does. Collate data and charts to build your story and share it with your team. Overlay multiple data points for in-depth data analysis. Gain unparalleled insight into consumers with survey data that reflects the views, interests, and behaviors of billions of real people across the globe. We ask consistent survey questions in every region. Zero in for granular insights on local markets or zoom out for a global view. Understand what consumers really think about you and your competitors with insights on all the big names. 201 Ratings Visit Website CompUp CompUp is a complete compensation management platform that helps rewards teams benchmark, plan, and communicate compensation for fair pay. By consolidating all compensation data and benchmarks, it provides valuable insights, enabling seamless appraisal simulations and end-to-end executive appraisals. Key Product Modules: Survey Management: Centralized management of compensation surveys. Bands: Securely create and share compensation bands by function, family, and level. Simulation: Run budget simulations to determine employee-level increments. Appraisal Cycles: Streamline multi-level budget approvals across business units. People Analytics: Customizable dashboards for data-driven compensation insights. Total Rewards Portal: Communicate compensation package value to employees. Pay Equity Management: Address and ensure pay equity compliance. 66 Ratings Visit Website
About QUESTIONSTAR is online survey software for individuals and organizations. Interface: German, English and Russian. Create surveys in any language, including multilingual questionnaires, with branching, randomization, custom design and printable paper versions. Share by link, QR code, email or website embed. Analyze responses with charts, crosstabs, correlations, t-tests and regression. Export reports to Word, Excel, PowerPoint or PDF; raw data to SPSS, XLSX or CSV. Connect Zapier, n8n, webhooks, REST API, Google Data Studio and Power BI; use ChatGPT, Claude and Cursor via MCP. Import Qualtrics questionnaires. Data is hosted in Germany; a data processing agreement is available. FREE: 1 active survey, 50 responses per survey, all survey features. Paid plans offer unlimited responses per survey and white-label surveys; active-survey and email limits vary. Team administration, SSO/SAML, custom domains and on-premise deployment depend on the plan or agreement.	About Zoho Survey is a cloud-based platform for creating surveys and questionnaires with ease. Ideal for businesses of all sizes, it offers 300+ templates, 25+ question types, and a drag-and-drop builder to simplify data collection and experience management. Personalize surveys with skip logic, piping, scoring, white-labeling, and multilingual support. Distribute them via email, social media, QR codes, embedded links, or offline. Advanced reporting tools like cross-tab analysis and sentiment analysis provide actionable insights. Integrate seamlessly with Zoho apps, Salesforce, Power BI, Google Sheets, Zapier etc, and target specific demographics with Survey Panels. Built-in security features like SSL encryption and password protection ensure your data stays safe. Whether improving customer experiences, engaging employees, or driving decisions, Zoho Survey is a reliable, scalable solution. Try it today!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Individuals and organizations of all sizes, including students, educators, researchers, universities, schools, businesses, nonprofits and public-sector teams. Examples include academic studies, customer surveys and employee feedback.	Audience Zoho Survey supports freelancers, small and mid-size businesses (SMBs), large-scale enterprises, public administrations, nonprofits, and more.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €0 FREE: no time limit; 1 survey collecting responses at a time; up to 50 responses per survey; QUESTIONSTAR footer remains. MONTHLY: from €59/month for 1 active survey, monthly cancellation. STANDARD: €395/year, 3 active surveys. PROFESSIONAL: €995/year, 10 active surveys, user management. Annual plans: 12-month term. Paid plans include unlimited responses per survey and white-label surveys. SSO/SAML and a custom domain are paid add-ons for PROFESSIONAL. CUSTOM: price on request, term from 24 months; on-premise deployment by agreement. Business pricing; see the QUESTIONSTAR website for academic offers and full conditions. Free Version Supported Free Trial Not Supported	Pricing $10.00/month/user Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.9 / 5 features 4.6 / 5 design 4.7 / 5 support 4.6 / 5 Read all reviews
	Pros & Cons from Real Users Pros Zoho Survey is essential when creating all kinds of surveys. With the help of this platform, you can create an environment where you can design various surveys and send them to your customers in a very simple way. The first positive aspect that is important to highlight about this platform is that it is very easy to create all kinds of surveys, you can create surveys for all kinds of topics, whether it is a survey on finance, marketing or any other theme, in the same way you can use the same editor, this editor is quite important since it allows you to create a survey from the drag and drop system, which allows you to add any type of text field with just pressing a couple of buttons, In addition, you will be able to enjoy various buttons, various images and much more in a quite simple way. The second positive point is that this platform has an automated system which allows detecting repetitive access to a survey, for example, if a client has already completed one of the surveys that we have sent, and tries to complete this survey again, the platform automatically detects this and blocks access to the survey, in addition, the platform also has a system to resume the progress of a survey, this is effective since if the client has exited the survey unexpectedly, they can continue in any moment. Another thing that I liked about this platform is that it automatically detects invalid answers in the text groups, since there are many customers who fill in the text fields with random characters in order to complete the survey in less time, this is automatically detected. the program and requires the client to type correctly in the text field to continue to the next phase of the survey. It is not necessary to know so much technology to understand the user interface since it is very simple and clearly intuitive. The drag and drop feature make it easier to create surveys so you won't have to struggle too much when creating your first market research survey. You can create any type of survey and collect any data you need, having multiple ways to ask questions and branching each question so you can be more specific in each question you are asking. You can also create qualifying questions to ensure that the correct people are being studied and not have data tampered with by people who do not qualify for the questions being asked. Another thing that I do not want to forget is that the surveys are very customizable, so you can give each survey a personal touch and not just be the simple surveys with a unique format as is the case on many platforms, thus giving the user more freedom to be able to have personalized surveys. The management of multiple surveys is very easy to manage, I have complete reports of each survey created, everything is in real time so I can have complete data instantly from the publication of each survey without having to wait a long time for the results. So for me this is the best platform for creating and managing surveys, in addition to the fact that the reports are very customizable and that there is also no limit to the data that you want to collect for analysis after the results, but thanks to the fact that everything can be seen in real time I can have a preview of the final results or after completing the survey since a maximum time can be assigned for the study of each survey, therefore users who want to answer a survey later After a certain time they will not be able to add their answers. The integrations go beyond just the integrations with the other Zoho products, this can be combined with other platforms either MailChimp or Google Sheets. Not only that, but I personally have also been able to connect Zoho Survey with other platforms through Zapier which allows me to go further when it comes to integration. I like that they give users the freedom to integrate platforms in order to automate them and that the data collection work through Zoho Survey is as streamlined as possible, resulting in a more complete analysis and more ways to devise strategies with the results. data obtained to boost a company or small business. Zoho Survey has been an important person when it comes to creating surveys of all kinds for our company, in addition, the main feature that I liked about this mass form is that it has also allowed me to create all kinds of forms, the forms within this platform has been innovative mainly because it has allowed us to add all kinds of text fields and various questions within the forms, without any limit, we have been able to add up to more than 20 questions in each form and this has allowed us to obtain more information from customers that you complete this form, in addition, I have loved the fact that all the information that the client has completed within a form, is automatically saved, this completed process of the form is automatically saved in a database, so if the client for some reason has closed the form and wants to continue it later, he can do it without any problem, this helps us a lot and allows us to receive many more responses in the forms. I also liked the system Dany is not going to use this platform to create forms, it has a drag and drop system, which is quite easy to use, it allows you to modify the general design of each survey and form, it allows you to modify each of the questions in the form and surveys and also allows you to modify the required fields of each question, for which I consider it an innovative system and you will not have to have previous experience to be able to design a survey from scratch or any form. Another of the features that I liked is that it has an automated system to send reminders to customers, this feature has helped us a lot since the system automatically detects when a group of customers has not completed the survey, in this way sends immediate notification to this client's email that works as a reminder, this has guaranteed us to get more responses thanks to the reminders. Zoho Survey is the ideal platform to help us manage each of the surveys that we have created, this platform allows us to create a survey from scratch, manage and customize the design of each of the surveys, monitor the progress of each of them, the traffic stopped in each survey, the response of each client and many more things, this platform has offered us very professional functions and tools to have a constant monitoring of all the surveys and the progress of each one. One of the first things that I like about this platform is the great variety that there is when choosing any type of template, this platform offers me a large number of templates which allows me to diversify the design that I use for each one of them. my surveys, in addition, all the templates are personalized, I can modify the color of the template or the text font. The second thing that I love about that form is that it has a pretty fast and instantaneous response collection process, it is able to collect and record each and every response that customers make in a survey, the responses are recorded within the database, whereby all customer responses are fully visible immediately, the survey user or administrator can verify responses immediately without waiting for this response to be processed. Zoho Survey is an excellent way to get the school is looking for a software that helps you create surveys and be able to customize them in their entirety, in addition, with this platform you can statistically measure the progress you are having and the audience you are obtaining through each survey that you you have sent your clients, you can visualize the acceptance rate of the surveys and the rejection rate and much more. One of the main things that I like about this platform is that it provides you with a wide customization of the survey that you are creating, you can totally modify the interface of that survey, you can modify the background that you want to give to the survey, the text fields They are also completely modifiable. In addition, you can go to all kinds of images or videos to complement the survey, it is fantastic to be able to customize the survey to your liking and to be able to create a survey with everything you need. Another thing that I like about this platform is that you can remove the Zoho Survey logo in each survey you create. That means that every time you create a survey, you can insert your company logo and also be able to modify the link of the survey, so your customers don't know that you used Zoho Survey to design the survey. I also love the way in which I can statistically see the progress that the traffic of each survey is having, I can know exactly how many people have viewed the survey that we have sent in the emails, as well as how many people have accessed the survey through social networks, all the statistics are updated in real time and this helps you to visualize instant results. Cons I have no complaints about the survey creation system, Zoho Survey has been quite effective and has ported a fairly complete system for the design and development of any type of survey, the platform has never presented any type of problem since we started to use a couple of years ago, we have always been able to design very good quality surveys and we have been able to get real time to customers with the help of their inbox. This platform has never presented failures in the collection of responses to our surveys, in addition, it has provided the ability to send surveys constantly and automatically. I don't have negative aspects that dramatically affect being able to use Zoho Survey, but I do have two problems that I would like to improve on this platform since it is very important for my work environment that this platform works well in all aspects, which are: The templates have been the same for a long time, it seems that the developers have abandoned this section of giving the user where to start, so I suggest that they give more ways to apply Zoho through the templates and that this section is not abandoned too much. . For me, the templates are the ideal way to find inspiration when creating a survey, since it allows me to have a better, more efficient workflow by not having to start a survey from scratch, but with the templates I can have a base for the surveys where I can go adding extra questions with respect to those that are already added in the templates. In addition to allowing me to create different layouts for different environments or questions I want to ask so that I don't ask the same questions with the same layout. Therefore, it would not hurt to regularly add more updated templates according to the functions that are added to Zoho Survey. The support is very deficient, it could be improved by training the people who provide customer support more, since they do not provide many solutions to the questions or doubts that I may have, since in most cases I have had very vague answers in relation to the solutions I need from Zoho Support. That said, I also want the response time to improve because it can take up to three days for my emails to be answered, also the chat is not always available, so I have no choice but to wait for an answer every time it comes up a question regarding Zoho Survey. One of the main advantages of this platform is that even though it offers a free trial that gives you full access to each of the important features of this platform, this free trial only lasts for seven days, which is why I consider it to be a fairly limited time for the new user to learn more about each of the features offered by Zoho Survey. The second negative thing that this platform has is regarding the statistics system, despite the fact that these statistics are quite complete and allow us to fully understand each of the customers who have completed the survey, I consider that it should be much more individual, since that this system generalizes all the results obtained from our surveys sent by any means, therefore, it offers us individual results for the surveys that have been completed through access via email and through some social network. Having individual statistics would help us a lot to understand how many customers have completed the survey through our social networks, and also how many customers have completed a survey that has been sent via email. The last negative feature of this platform is that currently you cannot create a joint survey or you cannot have a joint vision with a colleague, it allows you to edit an online survey while receiving collaboration from an employee, it would be great to be able to create an account together with the collaboration and participation of collaborators. One of the main problems that was not close to this platform is regarding the form creation system, I consider that the forms created within these platforms are quite basic, in addition, the clients that I have ask for an ario formula created by this platform, not You can have an auto-save system for responses, so if for some reason you have access to the devices you are using to complete the form, all the responses were immediately lost, select whether or not that platform has a system for Auto save responses for forms that customers are filling out. In addition, the integration that this platform has with the CRM system should also be improved, since it is currently a bit complex to transfer the surveys to some type of CRM service or to a potential client, this platform should also improve the familiarity that is the platform or its design with new users, since new users present various confusions when it comes to adapting to the platform and the sections it offers. Zoho Survey has a lot of positive features that help you to create a fairly complete survey because of the device, however, one of the main negative things that I have witnessed within this platform is regarding the mobile version, I have noticed that this version does not allow creating surveys in a simple way, to create a survey I left this application is a quite complicated and uncomfortable process, in addition, it takes much more time to design, so I totally recommend using the desktop version or the web version to develop a survey much more complete and comfortable, In addition, I have noticed that this application for mobile phones also takes time to show the results for each survey, the traffic result of each survey. The second negative thing about this platform is regarding its free trial, since it only allows you to insert up to 10 unanswered questions per day, I consider that amount to be extremely limited and insufficient, and it means that users cannot test the platform correctly and access most of its features, I think this free trial should be much broader and provide users with a more complete experience.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information QUESTIONSTAR Founded: 2004 Germany questionstar.com	Company Information Zoho Founded: 1996 India www.zoho.com/survey/
Alternatives The Survey System Creative Research Systems	Alternatives Jotform
SurveyXact Ramboll Management Consulting	SurveySparrow
Surveyed Spicyfy Ventures	QuestionPro
SimpleSurvey OutSideSoft Solutions	SurveyJS
Excellent Survey View All	QUESTIONSTAR View All
Categories Customer Satisfaction Supported Survey Supported	Categories Employee Survey Supported Survey Supported
Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Not Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported Show More Features Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported	Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Not Supported Question Branching Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Supported Supports Audio / Images / Video Supported
Integrations Microsoft Power BI Supported Zapier Supported Claude Supported Eventbrite Not Supported KonnectzIT Not Supported Mailchimp Not Supported Salesforce Not Supported Shopify Not Supported Tableau Not Supported Truto Not Supported Twilio Not Supported Xoxoday Not Supported Zendesk Not Supported Zoho Analytics Not Supported Zoho CRM Not Supported Zoho Campaigns Not Supported Zoho Commerce Not Supported Zoho Directory Not Supported Zoho Marketing Automation Not Supported Zoho RPA Not Supported Show More Integrations View All 7 Integrations	Integrations Microsoft Power BI Supported Zapier Supported Claude Not Supported Eventbrite Supported KonnectzIT Supported Mailchimp Supported Salesforce Supported Shopify Supported Tableau Supported Truto Supported Twilio Supported Xoxoday Supported Zendesk Supported Zoho Analytics Supported Zoho CRM Supported Zoho Campaigns Supported Zoho Commerce Supported Zoho Directory Supported Zoho Marketing Automation Supported Zoho RPA Supported Show More Integrations View All 31 Integrations
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