Qualitygram

Qualitygram

ORCA LEAN
ResolveEasy

ResolveEasy

Cloobot Techlabs
+
+

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About

Qualitygram is a real-time issue capture and problem-solving tool designed for modern manufacturing teams. Using mobile or web, operators can instantly raise quality issues from the shop floor—with photos, videos, part numbers, and comments—and tag cross-functional teams to resolve them faster. It replaces scattered communication (emails, WhatsApp, Excel) with a structured, visual workflow for better traceability and accountability. From new product launches to daily production, Qualitygram helps reduce time-to-resolution, track defect trends, and build a digital knowledge base for recurring problems. 🔑 Key Features & Benefits: Mobile/web issue capture with rich media Real-time dashboards for live tracking Built-in 5-Why & CAPA workflows Cross-functional collaboration with alerts COPQ tracking and root cause analysis Optional AI insights for trend detection

About

ResolveEasy by Cloobot Techlabs is a powerful help desk solution simplifying customer service and internal issue resolution. It offers multi-channel communication, real-time performance tracking, and task automation. ResolveEasy enhances productivity via workflow optimization, whereas integrations and customizable features ensure a tailored fit for business needs. It excels with direct customer communication through ChatGPT backed WhatsApp and real-time reporting. All this can be done with the ease of WhatsApp. With a collaborative task management, and adaptability to existing apps, ResolveEasy empowers teams for efficient operations and top-notch support. ResolveEasy is a fully customization solution that can be tailored as per the unique business needs. ResolveEasy is utilized by businesses of various sizes and industries. It caters to both customer service teams and internal support units, offering streamlined communication, real-time performance insights, and task management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Qualitygram is ideal for manufacturing teams seeking a mobile-friendly, real-time platform to capture quality issues, streamline cross-functional problem-solving, and improve product quality with actionable insights

Audience

Construction, Infrastructure, Real-Estate, Healthcare, Manufacturing

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$10/per user/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • * Streamlines support processes, automates routine tasks and offers real-time performance reporting * Frees up the team's time, allowing them to focus on more important and complex issues * With multi-channel communication, quick response times, and the ability to collect valuable feedback and ratings * Easy collaboration enables the team to work together seamlessly, share information, delegate tasks, and stay organized. * Extensive customization options, allowing you to tailor the software to your specific business needs * WhatsApp enables direct communication and facilitates quick and efficient support

Cons

  • Implementing a new help desk management system may require some time for your team to adapt and learn the platform

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ORCA LEAN
Founded: 2021
United States
www.orcalean.com/qualitygram

Company Information

Cloobot Techlabs
Founded: 2020
India
www.cloobot.ai/resolveeasy

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Categories

Categories

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Zoho Analytics

Integrations

Zoho Analytics
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