Reten

Reten

RETEN
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About

Qrop is a browser-based loyalty and regulars program for local businesses such as cafés, salons, gyms and shops. Each business creates a public page with rewards, updates and a QR code for customers to scan at the counter. Customers join with an email address, check in when they visit and earn progress toward rewards without downloading an app. Businesses can offer visit-based loyalty cards, welcome gifts, time-limited rewards, rewards unlocked after a chosen number of visits and member-only offers. Staff confirm rewards at the counter, while check-ins are limited to one per customer per day. The business dashboard shows customer profiles, recent visits, birthdays and reward activity, helping owners manage their regular-customer program. The counter experience runs in a web browser on a phone, tablet or laptop and does not require a till integration or dedicated scanner.

About

Reten is customer retention software for local businesses in India, including cafés, restaurants, bakeries, salons, gyms and retail shops. Customers join a business’s loyalty program by scanning a counter QR code and confirming through WhatsApp, without downloading a separate app. Reten tracks customer visits and estimates each regular’s typical return interval to help businesses identify customers whose visits have lapsed. Businesses can send WhatsApp win-back messages, welcome messages, loyalty rewards, review requests and promotional campaigns. The service also provides customer and visit reporting; Shopify connects directly, while businesses using other point-of-sale systems can upload bill reports. Reten is designed for neighborhood businesses seeking to encourage repeat visits and manage customer communications and loyalty activity from a web-based service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Independent cafés, salons, gyms and shops that want more regulars

Audience

Local businesses in India, including cafés, restaurants, bakeries, salons, gyms, boutiques, retail shops, and kids’ play zones.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$29/month
Businesses outside New Zealand pay US$29 per month or US$290 per year per location. New Zealand businesses pay NZ$49 per month or NZ$490 per year per location. The monthly plan includes a 60-day free trial. Annual billing is charged upfront and includes a 30-day refund period.
Free Version Not Supported
Free Trial Supported

Pricing

₹999/month
₹999 per month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Qrop
Founded: 2026
New Zealand
www.qrop.app

Company Information

RETEN
Founded: 2026
India
reten.in

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Categories

Customer Loyalty Supported

Categories

Customer Retention Supported

Integrations

Shopify Not Supported
WhatsApp Not Supported

Integrations

Shopify Supported
WhatsApp Supported
Claim Qrop and update features and information
Claim Qrop and update features and information
Claim Reten and update features and information
Claim Reten and update features and information