Qntrl vs. ServiceNow Comparison


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About Qntrl is a business automation tool that assists in workflow management through the lens of a low-code interface and is loaded with practical tried-and-tested process templates to choose from. The platform enables process managers to build their own processes through drag-and-drop process mapping and customizable form builders for web and mobile. The process mapping UI is easy to learn and designed to enable anyone to build processes. Manage and create workflows, and even integrate different verticals in any operation. Cut back on trivial tasks, such as exporting huge data sheets, email threads, and more. Qntrl is partnered with 2,000+ users and has automated 15,000+ processes for companies like ITC, KPMG, AET, and IHS. They are the one-stop solution for enterprise and mid-level organizations who are looking to automate their processes.	About Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Organization heads, managers, and administrators benefit from Qntrl's process automation tool set in a low-code environment.	Audience ITSM companies seeking a solution to connect people, functions, and systems across their organization
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $7 per month Free unlimited version supports 3 processes for up to 5 employees. Free Version Supported Free Trial Supported	Pricing $100 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 3.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 3.0 / 5 Read all reviews
Pros & Cons from Real Users Pros -Provides real-time visibility into tasks, projects, and campaigns. -It allows for easy collaboration between team members. -The platform offers great insights into team performance. -It integrates with other popular project management and task management tools. Cons -The platform is quite expensive compared to other project management solutions. -It can be difficult to customize the dashboard and reports. -It does not offer any offline capabilities.	Pros & Cons from Real Users Pros ServiceNow was used extensively by my uni's IT department, where I worked for a while. We'd have different teams in the system and our users would submit tickets and tag different teams, and ServiceNow was like an email wrapper that kept track of incidents and information that the users would give. It seemed to play well with our other alerting systems and users were mostly able to contact us without issue. Cons The UI man. This was a few years ago so maybe things are better now but geez dude can you try to select a worse color scheme than blocky grey boxes without a shred of elegance or rounded corners? Ugly as heck and intimidating with dropdown boxes under more dropdowns, and some of the pages weren't intuitive either.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information Qntrl Founded: 2021 United States www.qntrl.com/	Company Information ServiceNow Founded: 2003 United States www.servicenow.com
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Categories Business Performance Management Supported Business Process Automation Supported Business Process Management Supported Digital Workplace Supported Forms Automation Supported Low-Code Development Supported Robotic Process Automation (RPA) Supported Workflow Automation Supported Workflow Management Supported	Categories AI Service Management (AISM) Supported AI-Powered ITSM Tools Supported Help Desk Supported Issue Tracking Supported IT Service Supported ITSM Supported Service Request Management Supported
Show More Features Business Performance Management Features Ad hoc Analysis Not Supported Ad Hoc Reports Not Supported Budgeting & Forecasting Not Supported Consolidation / Roll-Up Not Supported Dashboard Supported Key Performance Indicators Supported Predictive Analytics Not Supported Qualitative Analysis Not Supported Quantitative Analysis Supported Scorecarding Not Supported Strategic Planning Supported Business Process Management Features Access Controls / Permissions Supported Alerts / Notifications Supported Business Process Automation Supported Business Rules Management Supported Collaboration Supported Process Change Tracking Supported Process Mapping Supported Process Modeling & Design Supported Visual Workflow Management Supported Digital Workplace Features Activity / News Feed Supported Calendar Management Not Supported Chat / Messaging Not Supported Content Management Supported Document Management Supported Employee Directory Not Supported File Sharing Supported Knowledge Management Supported Surveys & Feedback Supported Task Management Supported Forms Automation Features Approval Process Control Supported Archiving & Retention Supported Collaboration Supported Document Indexing Supported Drag & Drop Supported Full Text Search Supported Remote Document Access Supported Rules-Based Workflow Supported Text Editing Supported Version Control Supported Low-Code Development Features AI-Assisted Development Not Supported Business Process Automation Supported Collaborative Development Supported Data Aggregation and Publishing Supported Deployment Management Supported Drag & Drop Supported Integrations Management Supported Iteration Management Supported Performance Monitoring Supported Requirements Management Supported Templates Supported Visual Modeling Supported Web / Mobile App Development Supported Workflow Management Supported Robotic Process Automation (RPA) Features Analytics Supported Attended Automation Not Supported Code-free Development Supported Image Recognition Not Supported Optical Character Recognition Not Supported Process Builder Supported Third Party Application Integration Supported Unattended Automation Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Supported Business Process Automation Supported Calendar Management Supported Compliance Tracking Supported Configurable Workflow Supported Customizable Dashboard Supported Document Management Supported Forms Management Supported Graphical Workflow Editor Supported Mobile Access Supported No-Code Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported	Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported IT Service Features Contract Management Not Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Not Supported Self Service Portal Supported Service Catalog Supported Service Reporting Supported Ticket Management Supported ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Supported Configuration Management Supported Contract/License Management Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Supported Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Not Supported Issue Scheduling Supported Knowledge Base Supported Project Management Supported Recurring Issues Supported Scheduling Not Supported Task Management Supported
Integrations Active Directory Supported Akkadian Provisioning Manager Not Supported Avatier Identity Anywhere Not Supported BA Insight Not Supported BrainStorm Not Supported Chronicle SOAR Not Supported Cyber360 Not Supported DriveStrike Not Supported InsideBoard Not Supported Luciq Not Supported ManageEngine Network Configuration Manager Not Supported NorthStar Navigator Not Supported OneLogin Not Supported RenderDraw Not Supported SearchBlox Not Supported Sogolytics Not Supported Splashtop Remote Support Not Supported Tenable One Not Supported Utelogy Not Supported XCALLY Not Supported Show More Integrations View All 8 Integrations	Integrations Active Directory Supported Akkadian Provisioning Manager Supported Avatier Identity Anywhere Supported BA Insight Supported BrainStorm Supported Chronicle SOAR Supported Cyber360 Supported DriveStrike Supported InsideBoard Supported Luciq Supported ManageEngine Network Configuration Manager Supported NorthStar Navigator Supported OneLogin Supported RenderDraw Supported SearchBlox Supported Sogolytics Supported Splashtop Remote Support Supported Tenable One Supported Utelogy Supported XCALLY Supported Show More Integrations View All 1042 Integrations
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