TRAY

TRAY

Vendsy
+
+

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About

QPe - Bringing offline Bharat online by helping the merchants/shops to create a store/catalog in just a few seconds and then empower them with contactless e-commerce & marketing automation features through bots, messenger, email/SMS marketing, etc to bring more sales, analyze the data in a better way and take quick decisions. From “scan-order-pay” to customized, brand-led experience features, QPe is aimed at empowering merchants and businesses like restaurants, theaters, salons, grocery stores, etc across small cities of India. We offer them tools and data to analyze and make decisions fast and allow them to serve their customer better. Headquartered in Delhi, QPe was founded in 2021 during the pandemic and implemented all the learnings on how to empower merchants and businesses to go online and expand their sales and profits

About

TRAY is a cloud-based software platform that enables service on-demand for merchants in the Family Entertainment, Amusement and Restaurant industries. The product suite includes point of sale, self-order kiosks, online ordering, electronic waivers, a mobile app and party booking and reservations. TRAY extends its functionality with integration options that provide automated email marketing, inventory, cashless gaming cards and third-party online ordering. Additionally, TRAY’s kiosks can be integrated with many leading point of sale systems, allowing merchants to enable self-service without having to replace their existing technology infrastructure. Because TRAY’s platform was designed with self-service in mind, kiosks feature an intuitive and attractive image-driven interface. Customization options allow the kiosks to be an extension of the merchant’s brand from start to checkout. The scalable platform is suitable for a single-location operator as well as larger enterprises.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

eCommerce businesses and merchants in need of a solution to start, run and grow their online business

Audience

Fast casual restaurants

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99
Free Version Supported
Free Trial Supported

Pricing

$89 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • 1. All in one platform (store, shipping, payments) 2. Cost Effective 3. Reliable support team 4. Convenient to use
  • Ease of operating the app is very good and anyone can operate it easily and increase their business. One one can just download the app and update their business details and start using the services of the app.
  • It literally enables business owners to create an e-commerce store in 20 seconds. Insert your phone no, OTP verification, and input store name, upload products, and bang!! Your store is ready!! We were selling through our showroom earlier and for the online, we were only aware of social media selling, though we have a website too, it never worked. Moreover, there was a need for web developers for maintenance all the time, domain cost, hosting cost, SEO, and whatnot! Now it is all eliminated and this platform is designed especially for the non-tech small business owners. I can integrate any payment option, any delivery option in the dashboard with a simple process. Its all plug and play here with QPe. I loved the app.
  • Local business owners don't have data of customers, In QPe you can maintain the data of your existing customers & new customers and introduce them with your new products.

Cons

  • 1. Design flexibility could be improved 2. Would love the mobile app version
  • There are no cons app is really good. Why should I write any cons in 5 words of there are no as such cons in the app
  • Nothing at the moment. There is always a dedicated manager from their end, if I found any problem, they are always available for help. So nothing to complain right now.
  • I have not been experiencing any long run errors.

Pros & Cons from Real Users

Pros

  • About nothing - their customer facing UI experience for kiosk ordering was OK - if it worked. They integrated with MarketMan but even that didn't work properly.

Cons

  • Everything - this is literally the worst ran business I have ever experienced. Tech support is terrible, sales team is terrible and the product itself is buggier than a car windshield that has never been washed.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

QPe
Founded: 2021
India
qpe.co.in/

Company Information

Vendsy
Founded: 2013
United States
tray.com

Alternatives

Alternatives

Elo

Elo

Elo Touch Solutions
Vyavsay

Vyavsay

Redbluff Technology

Categories

eCommerce Supported

Categories

Kiosk Supported
Point of Sale Supported
Restaurant POS Supported

Kiosk Features

Activity Reservations Supported
Digital Signature Supported
License Management Supported
Onsite Printing Supported
Remote Access Supported
Secure Browsing Supported
Ticket / Order Fulfillment Supported
Touch Screen Supported
Usage Reporting Supported
Virtual Keyboard Supported
Wireless Internet Access Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Integrations

Agilysys Golf Not Supported
Agilysys Spa Not Supported
Agilysys Stay Not Supported
MarketMan Not Supported
Olo Not Supported
Popconvert Not Supported
RASI Not Supported

Integrations

Agilysys Golf Supported
Agilysys Spa Supported
Agilysys Stay Supported
MarketMan Supported
Olo Supported
Popconvert Supported
RASI Supported
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Claim QPe and update features and information
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