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About

Set the standard, manage listings remotely, and enjoy peace of mind. All at disruptively low costs. Properly’s short-term rental management software makes managing a vacation rental home easy. Powerful standard operating procedures to get more 5-star reviews, stay in compliance, and achieve high-quality turnovers. Top industry skills developed from years of experience and thousands of successful jobs to improve your operation standards to a professional grade. Maintain high-quality turnovers even when your service provider is unavailable, using our Service Provider Network to get matched with experienced help. Thousands of skilled service providers across small and large cities around the world. We rank service providers so those most relevant to you appear on top of your search, based on a multitude of data points. Each service provider has been vetted by an owner or property manager before they were admitted to the network.

About

Zugrow is an AI-first property management system for short-term rental hosts, serviced accommodation operators and vacation rental managers. It brings guest messaging, booking management, channel management, calendars, pricing, guest vetting and team access into one platform. Zugrow connects listings across Airbnb, Booking.com and Vrbo, helping operators keep rates, availability, reservations and guest conversations in sync. Its AI Agent Hub can assist with guest replies, booking-request screening and nightly pricing, while hosts retain control over sensitive decisions. Features include a unified inbox, live multi-channel calendar, direct-booking websites, team permissions, cleaning and maintenance workflows, listing optimisation, digital guest guidebooks and photo enhancement. Zugrow offers a free plan for one property, paid plans for growing portfolios and 0% booking commission.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Companies searching for a solution to manage listings remotely

Audience

Airbnb hosts, short-term rental operators, serviced accommodation providers, holiday-let owners and vacation rental management companies managing between 1 and 50 properties.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$8 per month
Free Version Supported
Free Trial Not Supported

Pricing

$0
Solo plan: Free forever for 1 property.
Pro plan: £16.65 per property/month.
Max plan: £19.95 per property/month.
All paid plans include 0% commission on bookings and access to Zugrow’s AI agents.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The Guest Agent has been amazing. It knows the criteria we set for guests and screens them based on this. We set parameters for it to work with and it flags the ones that could be risky, so we can make a decision, whilst accepting the obvious and good guests. It learns from your decisions and it will build a conversation with the guests to gather more information before making a decision if required. There are options to automate the whole process, or a ‘Suggest’ mode that will screen the guests and then ask me or my team to make a decision once it has enough information. It even provides reasoning so we can just glance and click accept or reject. I’ve never used anything like this before, it’s saved us so much time and stress. We’ve loved it.
  • We’re using the ‘Solo’ free forever plan. It’s the first short term rental software we’ve found that provides instant multi-channel calendar sync for free. Exactly what we need to prevent any double bookings at our Airbnb.

Cons

  • You still need human judgement for the odd booking. Some guests sit in a grey area, so we still review those ourselves. The useful bit is that the agent has already gathered the information and explained why it flagged them.
  • Most features are included with the free plan but it will only accommodate a maximum of one property (although this can be across multiple channels like Airbnb and Booking.com). If you manage more than one property then you can pay and receive all the features.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Properly
Founded: 2015
United States
getproperly.com

Company Information

Zugrow
Founded: 2025
zugrow.com

Alternatives

Operto Teams

Operto Teams

Operto Guest Technologies

Alternatives

RealTimeRental.com

RealTimeRental.com

RealTimeRental
Magarental

Magarental

MagaRental

Categories

Categories

Vacation Rental Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Not Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Not Supported
Payment Processing Not Supported
Property Database Not Supported
Reservations Management Not Supported
Vendor Management Supported
Work Order Management Supported

Rental Property Management Features

Credit Check Not Supported
Expense Management Not Supported
Online Payments Not Supported
Owner Portal Supported
Tax Management Not Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Not Supported
Vacancy Tracking Not Supported
Website Management Not Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Not Supported
Work Order Management Not Supported

Integrations

Airbnb Supported
MyVR Supported
Smoobu Supported
Storable Newbook Supported

Integrations

Airbnb Supported
MyVR Not Supported
Smoobu Not Supported
Storable Newbook Not Supported
Claim Properly and update features and information
Claim Properly and update features and information
Claim Zugrow and update features and information
Claim Zugrow and update features and information