ProfitWell

ProfitWell

Paddle
Topbox

Topbox

Topbox, Inc.
+
+

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About

Solve the hardest parts of SaaS & subscription growth with ProfitWell. Get absolutely accurate subscription analytics (100% free), reduce customer churn, automate revenue recognition, and optimize your pricing strategy with our data-driven products. More than 14,000 companies in over 100 countries use ProfitWell to power their growth—so they can focus on their customers and their product.

About

Customer experience insights are found in everyday customer interactions with your company. Phone calls, chat sessions, emails, product reviews, Facebook, Instagram and Twitter posts, Reddit conversations, and SMS exchanges are all filled with unsolicited, unstructured feedback. With Topbox's omnichannel analytics platform, companies are able to quickly identify the issues that interfere with sales, customer churn, and higher support and product costs. Topbox's powerful aggregation, normalization, redaction, sentiment analysis, rule-based and AI-driven classification models provide clients with actionable insights without costly professional services agreements. Unlock the insights within your customer interactions, with Topbox.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Subscription Companies in Software, eCommerce, Media, and More

Audience

Enterprise, Fortune 500, and Mid-market CMOs, COOs and Chief Customer Officers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$0/month
Metrics - Free
Retain - Pay for Performance
Recognized - Chat With Us
Price Intelligently - Chat With Us
Free Version Supported
Free Trial Supported

Pricing

Consumption-based model, based on the number of customer interactions that are processed annually
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Paddle
Founded: 2012
United States
www.profitwell.com

Company Information

Topbox, Inc.
United States
topbox.io

Alternatives

Alternatives

Categories

Categories

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Supported
Profitability Analysis Supported
Strategic Planning Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Subscription Management Features

Cancellation Management Not Supported
Discount / Coupon Management Not Supported
Dunning Management Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Not Supported
Revenue Recognition Supported
Revenue Recovery Tools Supported
Self Service Portal Not Supported
Subscription Plan Management Not Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Integrations

Apptentive Not Supported
Bazaarvoice Not Supported
Easyflow Supported
Facebook Not Supported
Five9 Not Supported
Geckoboard Supported
Heymarket Not Supported
HubSpot Customer Platform Supported
Intercom Supported
LivePerson Not Supported
Maxio Supported
Medallia Not Supported
Oreka TR Not Supported
Price Intelligently Supported
Recurly Supported
Workers by Delos Supported
Zapier Supported

Integrations

Apptentive Supported
Bazaarvoice Supported
Easyflow Not Supported
Facebook Supported
Five9 Supported
Geckoboard Not Supported
Heymarket Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
LivePerson Supported
Maxio Not Supported
Medallia Supported
Oreka TR Supported
Price Intelligently Not Supported
Recurly Not Supported
Workers by Delos Not Supported
Zapier Not Supported
Claim ProfitWell and update features and information
Claim ProfitWell and update features and information
Claim Topbox and update features and information
Claim Topbox and update features and information