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About

Proficio’s Managed, Detection and Response (MDR) solution surpasses the capabilities of traditional Managed Security Services Providers (MSSPs). Our MDR service is powered by next-generation cybersecurity technology and our security experts partner with you to become an extension of your team, continuously monitoring and investigating threats from our global networks of security operations centers. Proficio’s advanced approach to threat detection leverages an extensive library of security use cases, MITRE ATT&CK® framework, AI-based threat hunting models, business context modeling, and a threat intelligence platform. Through our global network of Security Operations Centers (SOCs), Proficio experts monitor, investigate and triage suspicious events. We significantly reduce the number of false positives and provide actionable alerts with remediation recommendations. Proficio is a leader in Security Orchestration Automation and Response (SOAR).

About

UnderDefense is an Agentic AI SOC & Compliance Automation platform trusted by 200+ enterprises in the US and EU. It works on top of the security stack you already own — no rip-and-replace, no added headcount — so your team spends its time on decisions, not triage. ◆ 10+ years of operations with zero ransomware incidents ◆ 250+ integrations across any SIEM, EDR, or cloud stack ◆ 24/7 IR team available whenever you need urgent support WHAT WE OFFER AGENTIC AI SOC UnderDefense Agentic AI SOC works on top of your existing security stack, turning every security team into a machine-speed defense unit without tool replacement or headcount expansion. It takes over the investigative routine that pulls your team away from strategic decisions: enrichment, correlation, triage. ▸ Investigation at Machine Speed: Agentic AI SOC accesses tools, enriches data, and performs deep cross-environment investigations at machine speed. It correlates, triages, and forms conclusions, offloading all

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams or organizations in need of a MDR solution

Audience

CISOs, SOC teams, security operations leaders, compliance teams, IT security teams, cloud security teams, MDR buyers, SIEM and EDR owners, incident response teams, and organizations that need AI SOC automation, managed detection and response, alert triage, false positive reduction, compliance automation, ransomware protection, external attack surface monitoring, and 24/7 security expertise

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The real value for us was coverage across our environment, without adding headcount just to watch dashboards. Alerts land already triaged and enriched, so we're not sifting through raw noise to figure out what's actually urgent. Investigations come with clear timelines and evidence, which made it easy to explain what happened without translating raw logs ourselves. Escalations move fast and the analysts clearly understand our environment, not just a generic playbook. Onboarding went smoother than we expected, and it was pulling its weight within the first few weeks.
  • The biggest win for us was coverage. We got real 24/7 monitoring without hiring more analysts, and the alerts that reach us are already triaged and enriched, so the team is not drowning in noise anymore. Investigations are thorough and easy to follow, with clear timelines and evidence instead of raw logs. When we escalate something, the response is fast and the analysts actually understand our environment. Onboarding was smoother than expected and the platform was useful within the first weeks.

Cons

  • Tuning took a few weeks to get detections fully aligned with our setup but it was expected, definitely worth planning for.
  • It took a few weeks of tuning on both sides to get detections fully aligned with our environment, which is normal but worth planning for. We would also like a bit more flexibility in building custom dashboards and reports without asking the team for help

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Proficio
Founded: 2010
United States
www.proficio.com

Company Information

UnderDefense
Founded: 2017
United States
underdefense.com

Alternatives

Alternatives

Bitdefender MDR

Bitdefender MDR

Bitdefender

Categories

Categories

Integrations

Amazon Web Services (AWS) Supported
CrowdStrike Falcon Supported
Bitglass Supported
Carbon Black EDR Supported
Chronicle Not Supported
Cisco Vulnerability Management Supported
Elastic Cloud Supported
Elastic Security Not Supported
FortiEDR Supported
Google Cloud Platform Supported
Hadoop Supported
IBM QRadar SIEM Not Supported
Microsoft 365 Supported
Microsoft SharePoint Supported
OneLogin Supported
OpenText Enterprise Security Manager Supported
Qualys VMDR Supported
Splunk Cloud Platform Not Supported
Splunk Infrastructure Monitoring Supported

Integrations

Amazon Web Services (AWS) Supported
CrowdStrike Falcon Supported
Bitglass Not Supported
Carbon Black EDR Not Supported
Chronicle Supported
Cisco Vulnerability Management Not Supported
Elastic Cloud Not Supported
Elastic Security Supported
FortiEDR Not Supported
Google Cloud Platform Not Supported
Hadoop Not Supported
IBM QRadar SIEM Supported
Microsoft 365 Not Supported
Microsoft SharePoint Not Supported
OneLogin Not Supported
OpenText Enterprise Security Manager Not Supported
Qualys VMDR Not Supported
Splunk Cloud Platform Supported
Splunk Infrastructure Monitoring Not Supported
Claim Proficio and update features and information
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