ViewPoint

ViewPoint

ViewPoint Feedback
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About

ProdCamp is an all-in-one user feedback management platform that helps businesses to collect feedback from a number of channels, analyze it and prioritize it and close the feedback cycle. 1. Collect feedback from multiple channels (Intercom, email forward, public roadmap, embeddable feedback widget, Google Chrome extension) 2. Analyze feedback or customer suggestions and attach to the right features. 3. Prioritize what to build next based on the number of votes and $ data from Salesforce, using Prioritization Score or Prioritization Matrix 4. Once prioritized, push your next improvements to Jira or GitLab to pass the ball to developers. 5. Notify customers once an update was shipped via email an/or using our Changelog module (standalone or embeddable).

About

You know your customers hold the key to your success. The question is — how do you really capture what they think, right there in the moment? That’s why we’ve created ViewPoint. Our kiosks, surveys, and digital tools are designed to make feedback effortless — so your customers can share their thoughts instantly. And here’s the thing; kiosks capture those responses with far greater accuracy than traditional methods like QR codes or emails. Because they’re right there, in the moment, they gather the truth as it happens ; not a memory of it later. But here’s where it gets powerful. Everything flows straight into the Feedback Hub — a central space that transforms thousands of little moments into a clear picture of what really matters. It’s like switching on the lights across your whole organisation. With real-time accuracy, live reporting, & AI assist insights, you don’t just see the feedback — you act on it. That’s how businesses build loyalty, sharpen reputation, and unlock growth

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

SMB and SME companies building SaaS products

Audience

Real-time feedback solution for companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/month
Free Version Supported
Free Trial Supported

Pricing

£75
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ProdCamp
Founded: 2020
Estonia
www.prodcamp.com

Company Information

ViewPoint Feedback
Founded: 2001
United Kingdom
www.viewpointfeedback.com

Alternatives

Alternatives

Proteus

Proteus

Xergy
Usabilla

Usabilla

SurveyMonkey
hellonext

hellonext

Hellonext.co

Categories

Categories

Customer Feedback Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Not Supported
Bug Reports Supported
Community Feedback Tools Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Supported
Surveys Not Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Integrations

ALMobile Not Supported
Aimsio Not Supported
Buddy Punch Not Supported
GitLab Supported
Intercom Supported
Jira Supported
Kynection KIM Not Supported
Longview Transfer Pricing Not Supported
Methvin Not Supported
Riskcast Not Supported
Salesforce Supported
Slack Supported

Integrations

ALMobile Supported
Aimsio Supported
Buddy Punch Supported
GitLab Not Supported
Intercom Not Supported
Jira Not Supported
Kynection KIM Supported
Longview Transfer Pricing Supported
Methvin Supported
Riskcast Supported
Salesforce Not Supported
Slack Not Supported
Claim ProdCamp and update features and information
Claim ProdCamp and update features and information
Claim ViewPoint and update features and information
Claim ViewPoint and update features and information