ProcessMaker vs. ThinkAutomation Comparison


ProcessMaker	ThinkAutomation Parker Software	+	+
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About ProcessMaker is an open source business process management (BPM) and workflow management software solution. Featuring an intuitive and user-friendly drag-and-drop interface, ProcessMaker allows users to improve efficiency as they build, run, report, and optimize their business processes. For a highly efficient, production-ready, and multi-language compatible BPM platform, turn to ProcessMaker. Core features include Rest API, responsive form designer, basic dashboards, output document builder, user portals and cases inbox, user management, among others.	About Develop the automations that work for you. With ThinkAutomation, you get an open-ended studio to build any and every automated workflow you could ever need. All without volume limitations, and all without paying per process, license or ‘robot’.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience ProcessMaker BPM Software supports a variety of verticals including education (higher education and K-12), insurance, finance, healthcare, banking, manufacturing, government, telecommunications, and more.	Audience Companies of all sizes
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $1,500 per month Free Version Supported Free Trial Supported	Pricing $2,700/year Standard - $2,700 Profesional - $4,600 Enterprise - Request Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.6 / 5 ease 4.4 / 5 features 4.6 / 5 design 4.7 / 5 support 4.8 / 5 Read all reviews
	Pros & Cons from Real Users Pros We are a long time ThinkAutomation customer, having started with email2db, then ThinkAutomation v4 and now the brilliantly executed ThinkAutomation v5. As a long ago software engineer and systems architect, TA5 provides a very easy to implement, expansive REST and JSON focused world of automation enabling any to any systems integrations which are key to any mult-channel e-commerce business. Further, their ability to integrate C# ‘scripts’, and ever expanding downloadable automation libraries, their simple to advanced language constructs and extensibility, means that this BPA engine can be strategically adopted by any business, small to enterprise class, to automate whatever manual processes and forward looking advantageous business extensions you wish. And let me tell you, TA5 is rocket fast! Once you're used to the software, it's simple to use and extremely flexible and drives a lot of the automation of our internal processes. It's easy to use, has many integrations and triggers, low cost, fixed fee and fully customisable. The moto is if you can think it you can Automate it and that has held true. Within our business and for clients we have used ThinkAutomation to eliminate mundane manual effort and give time back to the business to drive greater customer value-add activities. - All round integration and extraction options - Integration with Azure - A helpful support desk and customer success managers - Extensive scripting options ThinkAutomation has been a very useful piece of software that has allowed our IT team to not only automate a lot of our processes but has also helped save both our IT and HR team time. Another pro to mention would be the support team, when we've had previous issues, the team have responded immediately whether through live chat or email. Cons I had concerns with TA4 because of its more limited capabilities, it TA5 changes the game. I think a couple of things it could improve on, are examples to work with, some areas (such as connecting it to an API to extract data) are lacking examples to show "what good looks like" so you spend a lot of time working it out yourself. I'd like the option to choose what email to bring into the find & extract helper, not just "get last". Copying and pasting an email into this works differently to how it reads an actual email. There is no detailed workflow visualisation for your automations. - Still some errors in the newly added features (bugs) - Documentation on Azure could be more elaborate - I am missing tutorials on writing scripts and creating triggers/integrations We have had a few issues with ThinkAutomation, a lot of it we didn't fully understand and other aspects were due to the features in TA4 being Beta so not yet fully integrated into the software. Every so often these little issues still pop up but thanks to the support team we have a lot of it under control and know how to fix the issue going forward.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information ProcessMaker Founded: 2000 United States www.processmaker.com	Company Information Parker Software Founded: 2003 United Kingdom www.thinkautomation.com
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Categories Business Process Management Supported Forms Automation Supported Hyperautomation Supported Process Documentation Supported Process Mapping Supported Workflow Management Supported	Categories Business Process Automation Supported Business Process Management Supported Data Entry Supported Data Extraction Supported Email Extractors Supported Email Parser Supported Forms Automation Supported OCR Supported Professional Services Automation Supported Reporting Supported Robotic Process Automation (RPA) Supported Text Mining Supported Workflow Management Supported
Business Process Management Features Access Controls / Permissions Not Supported Alerts / Notifications Not Supported Business Process Automation Not Supported Business Rules Management Supported Collaboration Not Supported Process Change Tracking Supported Process Mapping Not Supported Process Modeling & Design Supported Visual Workflow Management Not Supported Forms Automation Features Approval Process Control Supported Archiving & Retention Supported Collaboration Not Supported Document Indexing Supported Drag & Drop Supported Full Text Search Not Supported Remote Document Access Supported Rules-Based Workflow Supported Text Editing Not Supported Version Control Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Supported Business Process Automation Supported Calendar Management Supported Compliance Tracking Supported Configurable Workflow Supported Customizable Dashboard Supported Document Management Supported Forms Management Supported Graphical Workflow Editor Supported Mobile Access Supported No-Code Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported	Business Process Management Features Access Controls / Permissions Supported Alerts / Notifications Supported Business Process Automation Supported Business Rules Management Supported Collaboration Not Supported Process Change Tracking Supported Process Mapping Supported Process Modeling & Design Not Supported Visual Workflow Management Supported Forms Automation Features Approval Process Control Not Supported Archiving & Retention Not Supported Collaboration Not Supported Document Indexing Not Supported Drag & Drop Supported Full Text Search Supported Remote Document Access Not Supported Rules-Based Workflow Supported Text Editing Not Supported Version Control Not Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Not Supported Business Process Automation Supported Calendar Management Supported Compliance Tracking Not Supported Configurable Workflow Supported Customizable Dashboard Not Supported Document Management Supported Forms Management Supported Graphical Workflow Editor Supported Mobile Access Not Supported No-Code Not Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported Show More Features Data Entry Features Abbreviation Detection Not Supported Data Capture and Transfer Supported Data Cleansing Supported Data Entry Verification Supported Data Search Flexibility Supported Duplicate Detection Supported Flexible Search Supported Image Entry Supported Library Conversion Supported Mis-Keyed Variation Detection Not Supported Phonetic Variation Detection Supported Data Extraction Features Disparate Data Collection Supported Document Extraction Supported Email Address Extraction Supported Image Extraction Supported IP Address Extraction Supported Phone Number Extraction Supported Pricing Extraction Supported Web Data Extraction Supported OCR Features Batch Processing Supported Convert to PDF Supported ID Scanning Not Supported Image Pre-processing Supported Indexing Supported Metadata Extraction Supported Multi-Language Supported Multiple Output Formats Supported Text Editor Not Supported Zone Selection Tool Supported Professional Services Automation Features Billing & Invoicing Supported Client Portal Not Supported Collaboration Tools Not Supported CRM Supported Document Management Supported Portfolio Management Supported Project Management Supported Proposal Generation Supported Quote Management Supported Resource Management Supported Time & Expense Tracking Supported Reporting Features Customizable Dashboard Not Supported Data Source Connectors Supported Drag & Drop Supported Drill Down Supported Email Reports Not Supported Financial Reports Supported Forecasting Supported Marketing Reports Supported OLAP Supported Report Export Supported Sales Reports Supported Scheduled / Automated Reports Supported Robotic Process Automation (RPA) Features Analytics Supported Attended Automation Not Supported Code-free Development Supported Image Recognition Supported Optical Character Recognition Supported Process Builder Supported Third Party Application Integration Supported Unattended Automation Supported Text Mining Features Boolean Queries Supported Document Filtering Supported Graphical Data Presentation Supported Language Detection Supported Predictive Modeling Not Supported Sentiment Analysis Supported Summarization Not Supported Tagging Supported Taxonomy Classification Not Supported Text Analysis Supported Topic Clustering Not Supported
Integrations Salesforce Supported Azure Marketplace Not Supported Formstack Supported Gmail Supported Kinective Bridge Supported Microsoft 365 Not Supported Microsoft Azure Not Supported Microsoft Outlook Supported Microsoft Teams Not Supported MySQL Not Supported Oracle Database Not Supported SAP Business One Supported SQL Server Not Supported Slack Not Supported Sugar Connect Not Supported Sugar Market Not Supported Sugar Sell Not Supported Twilio Not Supported Zoho CRM Not Supported Show More Integrations View All 7 Integrations	Integrations Salesforce Supported Azure Marketplace Supported Formstack Not Supported Gmail Not Supported Kinective Bridge Not Supported Microsoft 365 Supported Microsoft Azure Supported Microsoft Outlook Not Supported Microsoft Teams Supported MySQL Supported Oracle Database Supported SAP Business One Not Supported SQL Server Supported Slack Supported Sugar Connect Supported Sugar Market Supported Sugar Sell Supported Twilio Supported Zoho CRM Supported Show More Integrations View All 18 Integrations
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