uAchieve PlannerCollegeSource
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Related Products
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About
Process Shepherd's decision tree and agent scripting functionality furnishes agents with a step-by-step guides to complex workflows with optional integration to external services such as your CRM or helpdesk. The central aim of this platform is to refine workflows, strengthen compliance, and increase overall efficiency within contact centers and help desks.
The essence of Process Shepherd lies in its presentation of workflows as sequential steps or queries that agents follow one after the other. By delivering guidance in this segmented manner, the platform alleviates the complexity of handling complex tasks, minimizing both the time spent on training new agents and the average time consumed in individual interactions.
Cut Agent Onboarding Time by 80%
Diminish Ramp Time by 40%
Lower Average Handling by 30%
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About
Guide students to degrees with uAchieve® Planner. uAchieve Planner is an academic planning solution that leverages existing audit data to help create personalized term recommendations leading to graduation. Shepherding students to graduation is easier and faster than ever with the uAchieve Planner and its ability to provide personalized term recommendations from students’ declared programs. These term-by-term plans further provide schools with aggregate data for course demand analysis and classroom scheduling. CollegeSource is making an evolutionary leap in academic course planning with the uAchieve Planner. The new 5.0 version of the Planner, now available, includes an algorithm that auto-creates plans for students directly from the degree audit requirements. These auto-created plans provide guidance into students’ basic questions, including max credits per term or the desired graduation date. Automatically creates term-by-term pathways with intuitive course recommendations.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Contact centers
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Audience
Educational institutions interested in a solution to help create personalized term recommendations and student guides
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$20
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationProcess Shepherd
Founded: 2022
United States
www.processshepherd.com
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Company InformationCollegeSource
United States
collegesource.com/degree-planning-tools/uachieve-planner/
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Categories |
Categories |
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Integrations
Aircall
Supported
Ellucian Colleague Student
Not Supported
Freshdesk
Supported
Genesys Cloud CX
Supported
Oracle PeopleSoft
Not Supported
Salesforce
Supported
Zendesk
Supported
Zoho CRM
Supported
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Integrations
Aircall
Not Supported
Ellucian Colleague Student
Supported
Freshdesk
Not Supported
Genesys Cloud CX
Not Supported
Oracle PeopleSoft
Supported
Salesforce
Not Supported
Zendesk
Not Supported
Zoho CRM
Not Supported
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