Smart Service

Smart Service

My Service Depot
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About

ProValet.io is an all-in-one business automation platform built for service pros. It streamlines and automates scheduling, dispatch, invoicing, and payments with a real-time admin dashboard, drag-and-drop calendar, GPS-validated technician check-ins, and an Uber-like Homeowner App. Technicians use a powerful mobile app with military-grade offline mode, route optimized job lists, maps and directions, and complete service history. Homeowners get their own FREE Homeowner app, including “On The Way!” alerts, real-time service reports and notifications, service and invoice history, easy payment tools, including Auto-Pay, and video based Service Request that go directly to the Service Company dashboard. ProValet automates billing, syncs with QuickBooks Online, and enables actionable estimates and automated customer communication—boosting efficiency, revenue, and customer retention. Cloud-based, secure, and designed to launch routes and customers in 14 days.

About

Join the paperless revolution with Smart Service field service scheduling software. A do-it-all desktop and mobile app, Smart Service helps modern service companies take care of all their scheduling, dispatching, routing, equipment tracking, invoicing, inventory, and workforce monitoring needs. It also integrates seamlessly with QuickBooks.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

ProValet.io is purpose-built for small to mid-sized field service businesses, with a primary focus on pool service companies managing 150–2,000+ recurring accounts. It’s ideal for business owners, operations managers, and dispatch coordinators seeking to eliminate manual processes and centralize scheduling, technician tracking, invoicing, and customer communication. ProValet also serves service teams needing mobile tools with offline capability and GPS validation, and customer-focused businesses looking to provide homeowners with real-time visibility, notifications, and payment convenience through a dedicated app.

Audience

Field service companies, including HVAC, plumbing, pest control, window cleaning, contractors, and handymen

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • I like the ease of use for both technicians and home owners. It has the ability to streamline your workflow from invoicing and billing to scheduling and follow up

Cons

  • There are features that the team continues to improve upon with more user input. But, it’s not without its glitches.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ProValet
Founded: 2022
United States
www.provalet.io

Company Information

My Service Depot
Founded: 1992
United States
www.smartservice.com

Alternatives

Alternatives

FieldEdge

FieldEdge

Xplor

Categories

Categories

Appliance Repair Supported
HVAC Supported
Lawn Care Supported
Locksmith Supported
Pest Control Supported
Plumbing Supported
Service Dispatch Supported
Work Order Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Not Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Not Supported
Contact Management Not Supported
Credit Check Not Supported
Expense Management Not Supported
Insurance Management Not Supported
Landlord Database Not Supported
Late Fee Calculation Not Supported
Lease Management Not Supported
Maintenance Management Supported
Owner Portal Not Supported
Payment Processing Not Supported
Portfolio Management Not Supported
Rent Tracking Not Supported
Residential Properties Not Supported
Tax Management Not Supported
Tenant Database Not Supported
Tenant Portal Not Supported
Vacancy Tracking Not Supported
Website Management Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Locksmith Features

Billing & Invoicing Supported
CRM Supported
Dispatch Management Supported
GPS Tracking Supported
Inventory Management Supported
Mobile Access Supported
Payment Processing Supported
Scheduling Supported
Work Order Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Supported
Mobile Access Supported
Pest Activity Tracking Supported
Pesticide Usage Tracking Supported
Property Layouts Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

Dropbox Not Supported
Google Calendar Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported

Integrations

Dropbox Supported
Google Calendar Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Claim ProValet and update features and information
Claim ProValet and update features and information
Claim Smart Service and update features and information
Claim Smart Service and update features and information