ProFormaThinkTilt
|
||||||
Related Products
|
||||||
About
The user-friendly form and checklist builder for Jira. ProForma empowers teams to control the way they collect information in Jira issues; build and design forms based on business needs. Compatible with Jira Service Management, Jira Core and Jira Software, ProForma removes the necessity of creating custom fields. It also works across Cloud, Server and Data Center. Build dynamic forms for Jira to collect the information you need without having to spend time assembling complicated custom field configurations, making administration simpler and the process more accurate. Let our forms do the work for you. Form validation ensures complete data. Use automation rules to add forms to issues, transition issues or prevent transitions. Dynamic fields make life easier for your users. ProForma is a great extension for Jira Service Management. Use forms with dynamic fields, validation to improve the requests.
|
About
Smart Assignments and Rotations for Jira is an Atlassian Marketplace add-on designed to automate the assignment of Jira and Jira Service Management tickets by using configurable rules based on team-specific criteria. It enables organizations to define assignment logic using factors such as time zones, team availability, work shifts, skills, functional areas, and custom conditions, allowing tickets to be routed automatically to the most appropriate team member without manual intervention. It is built for high-volume service and support environments where continuous ticket routing can otherwise require constant oversight, and it helps reduce operational friction by ensuring tickets are distributed efficiently and consistently. It supports workload balancing by assigning tasks based on logical rules rather than subjective decisions, promoting fairness and preventing issues such as ticket cherry-picking or uneven workloads across teams.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies and teams requiring a solution to build and design forms based on business needs through the collection of validated data
|
Audience
IT service management teams and support organizations wanting to automatically assign and balance Jira tickets based on workload, availability, and custom rules
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationThinkTilt
Founded: 2016
Australia
www.thinktilt.com
|
Company InformationTrundl
Founded: 2014
United States
trundl.com/products/smart-assignments-and-rotations-for-jira/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Jira
Jira Service Management
Amazon Web Services (AWS)
Atlassian Clover
Microsoft 365
Slack
monday AI work platform
|
Integrations
Jira
Jira Service Management
Amazon Web Services (AWS)
Atlassian Clover
Microsoft 365
Slack
monday AI work platform
|
|||||
|
|
|