eRAG

eRAG

GigaSpaces
+
+

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About

RAG as a Service, offered by Prismetric, is a powerful AI-driven solution that enhances natural language understanding by combining retrieval and generation techniques. It leverages large datasets and knowledge bases to provide accurate, context-aware responses for various applications. This service is ideal for businesses seeking to integrate advanced AI capabilities for search, content generation, or chatbots, improving both the accuracy and relevance of generated information in real-time.

About

GigaSpaces eRAG (Enterprise Retrieval Augmented Generation) is an AI-powered platform designed to enhance enterprise decision-making by enabling natural language interactions with structured data sources such as relational databases. Unlike traditional generative AI models that may produce inaccurate or "hallucinated" responses when dealing with structured data, eRAG employs deep semantic reasoning to accurately translate user queries into SQL, retrieve relevant data, and generate precise, context-aware answers. This approach ensures that responses are grounded in real-time, authoritative data, mitigating the risks associated with unverified AI outputs.​ eRAG seamlessly integrates with various data sources, allowing organizations to unlock the full potential of their existing data infrastructure. eRAG offers built-in governance features that monitor interactions to ensure compliance with regulations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses looking to integrate advanced AI for content generation, customer support, and intelligent search solutions

Audience

Enterprises seeking a solution to empower their teams with accurate, real-time insights from structured data through natural language queries

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.2 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Prismetric did an excellent job developing our AI Voice Receptionist and Call Handling solution. The system manages after-hours calls, takes messages, assists with call routing, and helps customers reschedule appointments efficiently. Their team understood our requirements well, communicated clearly throughout the project, and delivered a reliable and user-friendly solution. We were especially impressed with their technical expertise, responsiveness, and ability to translate our business needs into a practical AI-powered product.
  • Prismetric did a great job understanding our requirements and building an AI-powered phone answering solution for restaurant calls. The system can handle booking requests and common customer inquiries 24/7, capture caller details, and help keep guest information organized. Their team communicated clearly, responded quickly, and handled changes professionally throughout the project.
  • Prismetric helped me build a diagnostics and medical imaging platform designed to process imaging data, support clinical workflows, and surface urgent cases for faster review. Their team understood the complexity of healthcare software, communicated clearly throughout development, and handled both the technical architecture and product requirements professionally. They were responsive, flexible when requirements changed, and kept the project moving without sacrificing quality.
  • Prismetric helped us turn our idea for an AI-powered travel planner into a well-designed and functional product. Their team understood our requirements clearly and implemented complex features such as a conversational AI interface, personalized itinerary generation, smart route optimization, real-time itinerary updates, budget tracking, interactive maps, and collaboration tools. Communication was consistent throughout the project, and the team was responsive whenever we needed changes or improvements. We especially appreciated their ability to translate our product vision into practical technical solutions.
  • Prismetric helped us build an AI-powered fintech platform with smart automation, faster data processing, and useful financial insights. Their team understood both the technical and business side of the project, communicated clearly, and adapted well as our requirements evolved.

Cons

  • The initial configuration and fine-tuning required some collaboration and testing to get the call flows exactly right, but Prismetric was responsive to feedback and handled the adjustments efficiently.
  • There were no major issues during the project. More detailed documentation during the final handover would have been helpful, but their team was always available whenever we needed clarification or technical support.
  • There were a few points where I needed extra discussion to refine complex workflow requirements, but the team was responsive and incorporated my feedback quickly. Overall, this was a minor issue compared with the quality of the final delivery.
  • There were a few occasions where complex features required additional discussions and iterations to get the experience exactly right. However, their team was responsive to our feedback and handled the revisions professionally, so this did not significantly affect the overall project.
  • Some of the AI features took a little longer to fine-tune than we initially expected, especially during testing. However, the team kept us updated and worked through the issues carefully before launch.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Prismetric
Founded: 2008
India
www.prismetric.com/rag-as-a-service/

Company Information

GigaSpaces
Founded: 2000
Israel
www.gigaspaces.com/products/erag

Alternatives

eRAG

eRAG

GigaSpaces

Alternatives

Kontech

Kontech

Kontech.ai
Azure AI Search

Azure AI Search

Microsoft

Categories

Categories

Integrations

Amazon RDS Not Supported
GigaSpaces Not Supported
Google Cloud BigQuery Not Supported
IBM Db2 Not Supported
Oracle Database Not Supported
PostgreSQL Not Supported
SAP Cloud Platform Not Supported
SQL Not Supported
SQL Server Not Supported

Integrations

Amazon RDS Supported
GigaSpaces Supported
Google Cloud BigQuery Supported
IBM Db2 Supported
Oracle Database Supported
PostgreSQL Supported
SAP Cloud Platform Supported
SQL Supported
SQL Server Supported
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