PrimeRx

PrimeRx

Micro Merchant Systems
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About

PrimeRx is a robust pharmacy management platform designed to optimize every part of pharmacy operations, from prescription intake and automated refill management to dispensing, inventory tracking, label printing, billing, and patient engagement, with modules that support retail, specialty, long-term care, compounding, mail order, 340B, and physician office workflows. PrimeRx’s intuitive dashboard shows scheduled refills and compliance metrics, maintains complete patient profiles with medication history and clinical notes, and actively alerts for potential medication conflicts to support safety and adherence. Integrated features include two-way SMS and email communication, an online refill portal, secure payment capture, real-time insurance and adjudication, and flexible inventory management with automatic reordering and wholesaler EDI ordering; complementary mobile apps extend refill, delivery, and inventory tools to handheld devices.

About

Rimo Health is a vendor‑agnostic telehealth and ecommerce platform that powers direct‑to‑consumer healthcare brands with a fully integrated solution for patient acquisition, clinical care, and medication fulfillment. Built with a dedicated codebase for unlimited customization, it delivers an end‑to‑end patient experience, from branded online storefronts and intake forms through HIPAA‑compliant virtual consultations and provider matching to e‑prescribing, pharmacy integration, and door‑to‑door medication delivery, all within a single, secure environment. The platform includes a doctor portal, patient portal with standard and customizable intakes, subscription and treatment management dashboards, automated provider matching based on licensing and specialty, lab ordering and results integration, analytics and data export tools, and seamless connections to any payment processor or pharmacy network without hidden markups.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Pharmacy professionals and pharmacy operations teams in search of a system to streamline prescription processing, inventory, billing, patient engagement, reporting, and compliance

Audience

Healthcare entrepreneurs and brands seeking a solution that seamlessly combines online storefronts, virtual care, e‑prescribing and fulfillment under one roof

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • From an operational standpoint, Rimo has been a strong all-in-one infrastructure layer for launching and scaling telehealth workflows. What works well: * The platform significantly reduces the need to stitch together multiple vendors (EMR, billing, pharmacy, and patient flow tools). * Speed to launch is a major advantage; setup and deployment are noticeably faster compared to more fragmented stacks. * The flexibility in structuring clinical workflows (video, async care, labs, prescribing, and fulfillment) makes it easy to adapt to different telehealth verticals. * Billing and operational tooling are tightly integrated, which simplifies day-to-day management and reduces operational overhead. * The system is built in a way that allows teams to scale without constantly reworking their backend infrastructure.
  • Nothing the platform did not make me happy i have nothing good to say about them please read the cons listed below.

Cons

  • Areas to be mindful of: * Because the platform is modular and configurable, teams that are not operationally clear on their workflows may need some initial guidance during setup. * Like any full-stack system, taking advantage of all capabilities requires some onboarding and internal alignment.
  • Hidden fees they never disclose upfront, then they lock you in so you can't bring your own doctor or pharmacy or leave without a fight. On top of that they claim to be HIPAA compliant and they absolutely are not. Stay far away total bait and switch.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Micro Merchant Systems
Founded: 1989
United States
www.primerx.io

Company Information

Rimo Health
United States
rimohealth.com

Alternatives

Advanced Rx

Advanced Rx

Healthlink Solutions

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EnterpriseRx

EnterpriseRx

McKesson
eVisit

eVisit

eVisit

Categories

Pharmacy Supported

Categories

Telemedicine Supported

Pharmacy Features

Automatic Refills Supported
Barcode Generation Supported
Claims Management Supported
Compounding Not Supported
E-Prescribing Supported
Electronic Signature Supported
Forms Management Supported
Insurance Processing Supported
Inventory Management Supported
Multi-Store Management Supported
Online Refills Not Supported
Pill Database Supported
Pill Imaging Supported
Point of Sale (POS) Supported
Prescription Processing Supported
Rx Image Scanning Supported
Signature Capture Supported

Integrations

CaraSolva Supported
Paladin POS Supported
Slack Not Supported

Integrations

CaraSolva Not Supported
Paladin POS Not Supported
Slack Supported
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