PremierOne Records

PremierOne Records

Motorola Solutions
Spillman Flex Records

Spillman Flex Records

Motorola Solutions
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About

New reporting standards and exponentially increasing data are making reporting even more complex. PremierOne Records simplifies reporting, streamlines data management, and helps quickly build and close cases. Information is at the heart of policing. PremierOne® Records is designed to help your agency overcome the complexities of managing information, giving your officers time back to connect with the community they serve.

About

Thousands of agencies nationwide rely on the integrated records management Spillman Flex offers. Utilizing a centralized, single-source database, Flex gets your agency the insight you need quickly and accurately through integrated police records management software. Save time during initial data entry and ensure that information is accurate and up-to-date throughout the investigation and reporting processes. Using Spillman Flex Records, you can eliminate duplicate records and messy databases by having all record types such as name, vehicle, property or incident stored in one central location. Remove the burden of logging into multiple platforms to enter the same information multiple times, saving your team critical time along the way.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Law enforcement and jails

Audience

Companies searching for an advanced Law Enforcement solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 1.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • Unfortunately, from the very beginning of the role out of this system to our agency, there was very little positive to write about. It comes on (most of the time) and as I told my boss, at least we are getting successful prosecutions out of it... although we did that with handwritten reports as well.

Cons

  • For starters, the entire system looks like it is 40 years old. Everything from the layout, to the printed reports (which look like they came right off an electric typewriter) to the default fonts look antiquated compared to any modern RMS. Abbreviations and codes seem like something a 9th grader would make up. (FACIR = Forensic Image Request; MJERA = Marijuana Eradication; etc...) These issues aside, the need to bounce from screen to screen from the "Incident page" to the actual case management screen is not just confusing, but an absolute waste of time. Not to mention, the time it takes to complete the data entry, identify involvements, add evidence, etc.. has more than doubled since transitioning to Spillman. And of course, lets not forget to mention, there is no way to track undercover funds, no informant files, and routing cases back and forth (or as they call it the "Approval Status" even when nothing needs to be approved, it is literally who the case is with at any given time) is borderline insanity. The only people who feel transitioning to Spillman was a good idea is the midlevel management who sold the executive leadership on it. Not a single end user I've spoken to thinks it was a good decision.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Motorola Solutions
Founded: 2011
United States
www.motorolasolutions.com/en_us/products/command-center-software/records-and-evidence-management/premierone-records.html

Company Information

Motorola Solutions
Founded: 2011
United States
www.motorolasolutions.com/en_us/products/command-center-software/records-and-evidence-management.html

Alternatives

Alternatives

A.L.E.I.R.

A.L.E.I.R.

Automated Police Systems
CIS Records Management System

CIS Records Management System

Computer Information Systems
IMATS JMS

IMATS JMS

BI² Technologies
Southern Software RMS

Southern Software RMS

Southern Software
APSS Enforcer

APSS Enforcer

Alert Public Safety Solutions (Alert PSS)

Categories

Categories

Jail Management Features

Booking
Cell Maintenance
Check In / Out
Commissary Management
Incarceration Records
Inmate Accounting
Officer Shift Notes
Time Management

Law Enforcement Features

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Integrations

LegalEdge

Integrations

LegalEdge
Claim PremierOne Records and update features and information
Claim PremierOne Records and update features and information
Claim Spillman Flex Records and update features and information
Claim Spillman Flex Records and update features and information