PracticeHarmony vs. eClinicalWorks Comparison


PracticeHarmony Mahler Health	eClinicalWorks	+	+
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Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. 85 Ratings Visit Website Acuity Scheduling Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. 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About Practice Harmony is the premier practice management tool for running your healthcare practice. Our cloud-based practice management software solution streamlines your practice's operations and optimizes your workflow. Robust scheduling, advanced EHR, customized forms, patient dashboard, optimized voice-to-text, full RCM, TeleMedicine, TelePsychiatry, eRx, HIPAA Compliant CRM, and so much more. Streamlined operations require the perfect orchestration of efficient patient scheduling, proper documentation, and successful billing. Run your entire practice from scheduling to billing with just one log-in. Schedule a demo today to learn how you can bring Harmony to your Practice.	About Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Healthcare Providers, Behavioral Health, TeleHealth, TelePsychiatry, Health & Wellness, Pain Centers, Etc...	Audience Healthcare providers
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Includes everything. Real-Time Eligibility and Benefits Checks, Simplified Claim Submission, ERA Processing, Extensive Denial Management, Robust Patient & Provider Scheduler, Voice-to-Text, Full RCM, TeleMedicine, eRx, HIPAA Compliant CRM, and so much more! Free Version Free Trial	Pricing $499.00/month/user Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 2.5 / 5 ease 3.5 / 5 features 4.0 / 5 design 4.0 / 5 support 2.5 / 5 Read all reviews
Pros & Cons from Real Users Pros Mahler Health is the most intuitive EHR and PM software on the market today! I have worked for a handful of doctors and this is hands down the smartest + easiest to use. Cons That I didn’t know about it sooner! If you don’t know about them, you do now.	Pros & Cons from Real Users Pros I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended. Cons Impossible to discontinue service so overbilled 8 months!! When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Mahler Health Founded: 2012 United States www.mahlerhealth.com/MahlerHealth-PracticeHarmony	Company Information eClinicalWorks Founded: 1999 United States www.eclinicalworks.com
Alternatives EazyScripts eazyScripts	Alternatives RXNT
AdvancedMD	Elation Health
RXNT	Service Center Office Ally
DrChrono	Foothold Foothold Technology
OptiMantra View All	Epion Health View All
Categories Anesthesiology Behavioral Health Clinic Management Clinical Trial Management e-Prescribing Electronic Medical Records (EMR) Home Health Care Medical Practice Management Mental Health Patient Portal Patient Scheduling Telemedicine Therapy	Categories Clinic Management Clinical Documentation Electronic Medical Records (EMR) Healthcare ERP Medical Billing Medical Practice Management Medical Scheduling Revenue Cycle Management Telemedicine Value-Based Care Wound Care
Electronic Medical Records (EMR) Features Appointment Management Charting Compliance Tracking E-Prescribing E/M Coding Handwriting Recognition HIPAA Compliant Integrated Telehealth Meaningful Use Certified MIPS Certified ONC-ATCB Certified Patient Portal Self Service Portal Voice Recognition Medical Practice Management Features Claims Management E-Prescribing EMR / EHR HIPAA Compliant Insurance Eligibility Verification Inventory Management Multi-Office Multi-Physician Patient Billing Patient Portal Patient Records Patient Registration Patient Scheduling Physician Scheduling Telemedicine Features Appointment Reminders Appointment Scheduling Chat / Messaging E-Prescribing For Medical Purposes HIPAA Compliant Multi-Provider Practice Online Forms Patient Queue Management Practice Management Remote Treatment Plans Teleradiology Video Conferencing Show More Features Clinical Trial Management Features 21 CFR Part 11 Compliance Document Management Electronic Data Capture Enrollment Management HIPAA Compliant Monitoring Patient Database Recruiting Management Scheduling Study Planning Home Health Care Features Billing & Invoicing Charting Electronic Signature Employee Tracking Medication Database Patient Intake Scheduling Time / Task Reporting Mental Health Features Appointment Reminders Appointment Scheduling Assessment & Treatment Plans Billing & Invoicing Claims Management E-Prescribing EDI EMR / EHR HIPAA Compliant Inpatient / Residential Multi-Provider Practice Patient Portal Personnel Management Progress Notes Single Provider Practice Patient Portal Features Appointment Confirmations Appointment Scheduling Bill Payment Care Plans Care Summaries EHR-Agnostic Health Record Access Intake Forms Lab Results Prescription Renewals Secure Messaging Video Consultations e-Prescribing Features Clinical Alerts Drug Reference Database Electronic Prior Authorization EPCS Formulary Management Medication History Prescription Cancellation Prescription Renewals Refill Management	Electronic Medical Records (EMR) Features Appointment Management Charting Compliance Tracking E-Prescribing E/M Coding Handwriting Recognition HIPAA Compliant Integrated Telehealth Meaningful Use Certified MIPS Certified ONC-ATCB Certified Patient Portal Self Service Portal Voice Recognition Show More Features Revenue Cycle Management Features Accounts Receivable Claims Management Collections Management EHR/EMR Integration For Healthcare ICD-10 Compliance Insurance Verification Medical Billing Patient Portal Patient Registration Patient Scheduling Payment Processing
Integrations CloudApper EMR Link CrelioHealth Emitrr FAXAGE GridSocial HealthArc IAL (InterActive Lab) InvisaClaim LucidAct OpenPM Persivia CareTrak Phreesia Qvera Interface Engine RadioView.AI ReviewInc Saykara ScribeHealth Solventum Fluency Direct Stripe iCareBilling Show More Integrations View All 4 Integrations	Integrations CloudApper EMR Link CrelioHealth Emitrr FAXAGE GridSocial HealthArc IAL (InterActive Lab) InvisaClaim LucidAct OpenPM Persivia CareTrak Phreesia Qvera Interface Engine RadioView.AI ReviewInc Saykara ScribeHealth Solventum Fluency Direct Stripe iCareBilling Show More Integrations View All 70 Integrations
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