Practice Mate

Practice Mate

Office Ally
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+

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About

Practice Mate by Office Ally is a comprehensive practice management solution used by over 25,000 healthcare organizations. It simplifies revenue cycle management and assists in HIPAA-compliant recordkeeping for new and existing practices. Its user-friendly interface offers easy billing management that checks eligibility and benefits and manages claim submission and tracking. Its seamless integration with other Office Ally solutions provides additional functionality such as patient intake, reminders, e-prescriptions, and more. With no cost, commitment, or implementation, you can get started today to help reduce unnecessary administrative tasks, enhance provider job satisfaction, and improve the overall patient experience.

About

Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Healthcare organizations in need of a solution to manage their practice information and patient data

Audience

Healthcare providers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Start for Free!

* While Practice Mate is a no-cost practice management software, some add-on products and features have a cost associated with them. The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month.
Free Version Supported
Free Trial Supported

Pricing

$499.00/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.5 / 5
ease 3.5 / 5
features 4.0 / 5
design 4.0 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM
  • I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended.

Cons

  • Impossible to discontinue service so overbilled 8 months!!
  • When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Office Ally
United States
cms.officeally.com/lp/practice-mate

Company Information

eClinicalWorks
Founded: 1999
United States
www.eclinicalworks.com

Alternatives

Zanda

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Foothold

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Foothold Technology

Categories

Categories

Medical Practice Management Features

Claims Management Supported
E-Prescribing Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Not Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Registration Not Supported
Patient Scheduling Supported
Payment Processing Supported

Integrations

QuickSlot Health Supported
Arintra Not Supported
CERTIFY Health Not Supported
CareBridge Not Supported
CombineHealth AI Supported
CredentialingSpectrum Not Supported
EHR 24/7® Supported
Flip Not Supported
HealthArc Not Supported
Medsender Not Supported
OhMD Not Supported
OpenPM Not Supported
Phreesia Not Supported
QliqCHAT HIPAA-Compliant Texting Not Supported
ReferralMD Not Supported
Relatient Not Supported
ReviewInc Not Supported
Sevocity EHR Not Supported
TimeDoc Health Not Supported
XpertCoding Not Supported

Integrations

QuickSlot Health Supported
Arintra Supported
CERTIFY Health Supported
CareBridge Supported
CombineHealth AI Not Supported
CredentialingSpectrum Supported
EHR 24/7® Not Supported
Flip Supported
HealthArc Supported
Medsender Supported
OhMD Supported
OpenPM Supported
Phreesia Supported
QliqCHAT HIPAA-Compliant Texting Supported
ReferralMD Supported
Relatient Supported
ReviewInc Supported
Sevocity EHR Supported
TimeDoc Health Supported
XpertCoding Supported
Claim Practice Mate and update features and information
Claim Practice Mate and update features and information
Claim eClinicalWorks and update features and information
Claim eClinicalWorks and update features and information