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About

Save time with templates and patient charts in the cloud-based EHR that adapt to your needs. Browse from a library of medical charting templates built by practices like yours. Efficiently manage prescriptions including controlled substances and those requiring prior authorization. Seamlessly exchange information with local pharmacies, laboratories, imaging centers and other tools integrated into the EHR platform. Choose from over 500 lab and imaging centers to order tests and share results with patient. Flexible billing options with industry-leading partners who help you get paid faster. Monitor your progress with insightful dashboards and submit reporting data to CMS directly through your EHR. Access customizable dashboards to track your progress on quality initiatives like MIPS. Explore extensive education and training materials to navigate the complexities of quality measures.

About

Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Medical Scheduling and EMR solution for clinics and hospitals

Audience

Healthcare providers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

$499.00/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 2.5 / 5
ease 3.5 / 5
features 4.0 / 5
design 4.0 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • Reasonable Electronic Prescribing Software with easy to see prescriptions and pharmacy options as well as prior authorization forms.

Cons

  • The main reason I left Practice Fusion was the company's customer service approach which consisted of deflecting from taking responsibility for their system glitches and shifting the responsibility for solving software malfunction problems onto others (either their subcontractor, a company called Updox or onto the consumer directly). You can imagine how dangerous this type of approach can be in an area which deals with the health of patients. I want to caution other healthcare providers to be careful. This is not a normal way to conduct business. I've switched to a much better company and have not had this experience since making the switch.

Pros & Cons from Real Users

Pros

  • I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM
  • I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended.

Cons

  • Impossible to discontinue service so overbilled 8 months!!
  • When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Practice Fusion
Founded: 2006
United States
www.practicefusion.com

Company Information

eClinicalWorks
Founded: 1999
United States
www.eclinicalworks.com

Alternatives

Alternatives

Service Center

Service Center

Office Ally
Foothold

Foothold

Foothold Technology
ScriptSure

ScriptSure

DAW Systems, Inc.

Categories

Categories

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Not Supported
Handwriting Recognition Not Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Not Supported
Drag & Drop Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Not Supported
On Call Scheduling Supported
Patient Records Supported
Patient Scheduling Supported
Physician Management Supported
Recurring Appointments Supported
Self Service Portal Supported
Staff Scheduling Supported

e-Prescribing Features

Clinical Alerts Not Supported
Drug Reference Database Not Supported
Electronic Prior Authorization Supported
EPCS Supported
Formulary Management Not Supported
Medication History Not Supported
Prescription Cancellation Supported
Prescription Renewals Not Supported
Refill Management Not Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Not Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Registration Not Supported
Patient Scheduling Supported
Payment Processing Supported

Integrations

Arrendale Associates Supported
Avalon Laboratory System Supported
CERTIFY Health Supported
CGM LABDAQ Supported
IAL (InterActive Lab) Supported
Medsender Supported
NetDirector Supported
OpenPM Supported
Persivia CareTrak Supported
QuickSlot Health Supported
RevMaxx AI Supported
Saykara Supported
ScribeHealth Supported
Sporo Supported
iCareBilling Supported
Emitrr Not Supported
FlowHealth Not Supported
OhMD Not Supported
Phreesia Not Supported
RapidClaims Not Supported

Integrations

Arrendale Associates Supported
Avalon Laboratory System Supported
CERTIFY Health Supported
CGM LABDAQ Supported
IAL (InterActive Lab) Supported
Medsender Supported
NetDirector Supported
OpenPM Supported
Persivia CareTrak Supported
QuickSlot Health Supported
RevMaxx AI Supported
Saykara Supported
ScribeHealth Supported
Sporo Supported
iCareBilling Supported
Emitrr Supported
FlowHealth Supported
OhMD Supported
Phreesia Supported
RapidClaims Supported
Claim Practice Fusion and update features and information
Claim Practice Fusion and update features and information
Claim eClinicalWorks and update features and information
Claim eClinicalWorks and update features and information