ServiceMax ZincPTC
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Related Products
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About
PositionPTT offers an all-digital nationwide Push-To-Talk network designed to meet the needs of any business in any industry. Our solutions will improve your company’s communications and increase workforce productivity, while saving you thousands of dollars a month on your current cellphone bill Guaranteed. Leveraging the speed of 4G LTE, PositionPTT two-way radios allow you to instantly communicate across the country or around the globe. Our devices and dispatch console come ready to use out of the box and our team of experts are here to assist with setup and support. Shop online with confidence knowing your information is protected by our secure online shopping cart and all orders are protected by our 30-day money back guarantee.
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About
ServiceMax Zinc is a powerful communication and collaboration platform designed to streamline and enhance the efficiency of field service teams. Integrated with existing ServiceMax tools, Zinc connects service workers, back-office teams, and experts to ensure seamless information sharing and real-time support. Features like live video calls, intelligent bots for task routing, and secure messaging enable rapid issue resolution. Zinc also offers tools for broadcasting updates, annotating videos for troubleshooting, and tracking team interactions, ultimately reducing downtime, improving first-time fix rates, and boosting customer satisfaction.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Anyone searching for a nationwide Push-To-Talk solution
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Audience
ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19.99 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationPositionPTT
Founded: 2018
United States
positionptt.com
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Company InformationPTC
Founded: 1985
United States
www.ptc.com/en/products/servicemax/zinc
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Alternatives |
Alternatives |
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Categories |
Categories |
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Collaboration Features
Brainstorming
Not Supported
Calendar Management
Supported
Chat / Messaging
Supported
Contact Management
Not Supported
Content Management
Not Supported
Document Management
Not Supported
Project Management
Not Supported
Real Time Editing
Supported
Task Management
Not Supported
Version Control
Not Supported
Video Conferencing
Supported
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Integrations
Box
Not Supported
Citrix Workspace
Not Supported
Desktop.com
Not Supported
Dropbox
Not Supported
Egnyte
Not Supported
Google Drive
Not Supported
Greenhouse
Not Supported
HiBob
Not Supported
Indent
Not Supported
Microsoft OneDrive
Not Supported
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Integrations
Box
Supported
Citrix Workspace
Supported
Desktop.com
Supported
Dropbox
Supported
Egnyte
Supported
Google Drive
Supported
Greenhouse
Supported
HiBob
Supported
Indent
Supported
Microsoft OneDrive
Supported
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