Porchlight

Porchlight

1001 ToolBox
Two Cents

Two Cents

M: Digital
+
+

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About

Porchlight is a website live-chat and customer-support workspace for teams that handle visitor questions. It combines an embeddable 5.6 KB widget, a shared Front Desk for team conversations, and Lamplighter AI, which answers from a team-maintained Guidebook, cites its sources, and hands off to a person when needed. Visitors can see whether a human agent is available, AI-only support is active, or the team is away. Other features include a help center, live visitor activity, A/B-tested welcome messages, and a hosted chat page with QR codes. The widget can be installed on WordPress, React, Next.js, Google Tag Manager, or standard HTML sites. Every plan includes unlimited agents, and users can start without a payment card.

About

Two Cents is a hosted website feedback tool that adds a widget to a site with a script tag. Visitors can submit bug reports, ideas, questions, star reviews, or answers to questions set for specific pages. A web inbox organizes messages with page, browser, device, screen-size, and language details; bug reports may include console errors and screenshots. Teams can review and track submissions, then export responses as CSV or JSON. The widget's color, theme, font, and button wording are customizable. It supports English, French, Dutch, German, and Spanish. Email alerts are available, while instant Slack and Discord notifications are included on Pro. The free plan covers one site and 25 messages per month; paid plans support additional sites. Two Cents is intended for site owners, makers, UX researchers, and agencies collecting direct visitor feedback.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses with websites that need live chat and customer support.

Audience

Makers, UX researchers, agencies, small teams, anyone who wants to improve their website quickly

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$0
The free plan includes one website and 100 AI replies per month. Pro is $19/workspace/month, and Business is $79/workspace/month. Annual billing is available and includes two months free. Additional AI replies and calling are available as add-ons.
Free Version Supported
Free Trial Not Supported

Pricing

$15/month
Free plan: one site and 25 messages per month to read. Pro: $15/month billed monthly for three sites, with unlimited messages and instant email, Slack, and Discord notifications. Prices exclude applicable sales tax and VAT.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

1001 ToolBox
Pakistan
porchlight.1001toolbox.com

Company Information

M: Digital
Founded: 2018
Belgium
twocentsbox.com

Alternatives

GhostChat

GhostChat

The Chat Widget LLC

Alternatives

LiveChat

LiveChat

LiveChat Software
ChatBouncer

ChatBouncer

ChatBouncer (ZynVoss LLC)

Categories

Live Chat Supported

Categories

Customer Feedback Supported

Integrations

Discord Not Supported
Slack Not Supported

Integrations

Discord Supported
Slack Supported
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Claim Porchlight and update features and information
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