Points.com vs. bLoyal Comparison


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About Points.com is a global loyalty-commerce platform that partners with airlines, hotels, financial services, and retail loyalty programs to help users buy, gift, trade, exchange, and redeem points or miles across these programs. It acts as the backend for many major rewards programs, enabling promotions like low-balance redemption offers so that members with fewer points can still use them for subscriptions, products, or services. Points.com also handles the sale of miles/points on behalf of airlines and hotel chains, facilitates transfers and exchanges, and provides redemption marketplaces. It works with dozens of loyalty programs. Points.com had once offered a “Loyalty Wallet” service to help users track multiple rewards programs in one place.	About bLoyal, a cloud-based omnichannel loyalty and rewards program platform enables users to integrate with point of sale (POS) systems and eCommerce solutions. bLoyal is suitable for small to large companies in different industries. bLoyal allows users to create different types of buyer programs, offers, and promotions with options for loyalty points, tiered award programs, and more. bLoyal also features the 360 CRM that connects customers' reward balances and purchases in a single profile.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Loyalty program members and travelers in need of a tool for using, exchanging, or topping up their points/miles across different airlines, hotels, or partner programs	Audience Global Markets
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $39.00/month Starting price $39.00/month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.5 / 5 design 1.5 / 5 support 1.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Tons of reporting and information stored. There are absolutely NO other Pros to using this defunct system. I think these are nice guys, not malicious scammers, but as far as positive aspects about their system--as soon as I think of one, I will let you know. Cons Customer service takes forever. Reports are difficult to figure out. They changed my subscription rate several times. They often place blame on my POS company for their applications failures. They told me it would be a seamless integration and that they would be able to set up my frequent buyer accounts but they did many of them wrong. --does not integrate with Counterpoint very well --slow/no service response --clunky and redundant integration site --slow hosting due to narrow bandwidth --as "buggy" as I have ever seen
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Points.com Founded: 2000 Canada www.points.com	Company Information bLoyal Founded: 2008 United States www.bloyal.com
Alternatives Influence	Alternatives Loyco
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Loyco	Loyale
LoyaltySurf View All	Incentivesmart View All
Categories Customer Loyalty Supported Loyalty Management Supported	Categories Loyalty Management Supported
	Loyalty Management Features CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Supported Loyalty Card System Supported Member Portal Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported White Label Not Supported
Integrations Aloha Cloud by NCR Voyix Not Supported CLV Wallet Not Supported KORONA POS Not Supported LS Retail Not Supported Magento Not Supported Microsoft Dynamics 365 Not Supported NCR Voyix Not Supported NMI Gateway Not Supported Post Affiliate Pro Not Supported QuickBooks Online Not Supported Rapid Gun Systems Not Supported Retail Management Hero (RMH) Not Supported Shopify Not Supported SimpleTexting Not Supported WooCommerce Not Supported WordPress Not Supported Zendesk Not Supported Show More Integrations	Integrations Aloha Cloud by NCR Voyix Supported CLV Wallet Supported KORONA POS Supported LS Retail Supported Magento Supported Microsoft Dynamics 365 Supported NCR Voyix Supported NMI Gateway Supported Post Affiliate Pro Supported QuickBooks Online Supported Rapid Gun Systems Supported Retail Management Hero (RMH) Supported Shopify Supported SimpleTexting Supported WooCommerce Supported WordPress Supported Zendesk Supported Show More Integrations View All 18 Integrations
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