PointNXT

PointNXT

AdaptNXT Technology Solutions Pvt. Limited
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About

PointNXT is a cloud-based SaaS platform that provides a unified solution for multi-channel retail. With PointNXT, eCommerce sellers can manage their entire eCommerce operation from a single platform, streamlining processes, and enhancing the customer experience. The product offers a range of features including inventory management, order management and reporting, as well as integration with popular e-commerce platforms and marketplaces. PointNXT's user-friendly interface and advanced automation capabilities help retailers increase efficiency and drive growth, all while delivering a seamless shopping experience for customers across multiple channels. The following are the features sellers get: 1. Inventory Management 2. Shipping API Integration 3. ONDC Seller App 4. Free First 1000 Orders Processing 5. WhatsApp Shopping Bot To Clients 6. Multi Channel Retail Management 7. On-Demand E-Commerce Selling Report 8. Returns Management

About

ReplyDesk is a multichannel ecommerce helpdesk designed to help ecommerce sellers manage their customer communication channels more efficiently. Featuring integrations for leading online marketplaces, including Amazon and Etsy, webstore shopping cart platforms like BigCommerce and Shopify, email platforms like Gmail and Outlook, and social media platforms like Instagram and Twitter, plus many more, ReplyDesk offers an all-in-one solution for customer communication management. ReplyDesk also includes a variety of smart help desk tools and automated help desk features like SLA timers, AI-generated responses and ticket summaries, automatic ticket routing, and more, making it easier for sellers to manage both their multi-channel customer tickets and their service agent teams. Finally, ReplyDesk has an integrated multichannel order management platform, so sellers can manage both customer orders and communications from multiple channels from one place.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small, Medium, and Large E-commerce sellers

Audience

Online sellers interested in a powerful ecommerce help desk solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

₹4/Order, Free 1000 Orders
Free Version Supported
Free Trial Supported

Pricing

$0
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AdaptNXT Technology Solutions Pvt. Limited
Founded: 2020
India
pointnxt.com

Company Information

ReplyDesk
Founded: 2020
Israel
replydesk.com

Alternatives

Alternatives

Kentro

Kentro

Kentro.io
SelluSeller

SelluSeller

Anchanto
Veeqo

Veeqo

Amazon

Categories

Categories

Customer Service Supported
eCommerce Tools Supported
Help Desk Supported

Integrations

Amazon Not Supported
Etsy Not Supported
Instagram Not Supported
Shopify Not Supported
eBay Not Supported

Integrations

Amazon Supported
Etsy Supported
Instagram Supported
Shopify Supported
eBay Supported
Claim PointNXT and update features and information
Claim PointNXT and update features and information
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Claim ReplyDesk and update features and information