PointNXTAdaptNXT Technology Solutions Pvt. Limited
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About
PointNXT is a cloud-based SaaS platform that provides a unified solution for multi-channel retail. With PointNXT, eCommerce sellers can manage their entire eCommerce operation from a single platform, streamlining processes, and enhancing the customer experience. The product offers a range of features including inventory management, order management and reporting, as well as integration with popular e-commerce platforms and marketplaces. PointNXT's user-friendly interface and advanced automation capabilities help retailers increase efficiency and drive growth, all while delivering a seamless shopping experience for customers across multiple channels.
The following are the features sellers get:
1. Inventory Management
2. Shipping API Integration
3. ONDC Seller App
4. Free First 1000 Orders Processing
5. WhatsApp Shopping Bot To Clients
6. Multi Channel Retail Management
7. On-Demand E-Commerce Selling Report
8. Returns Management
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About
ReplyDesk is a multichannel ecommerce helpdesk designed to help ecommerce sellers manage their customer communication channels more efficiently. Featuring integrations for leading online marketplaces, including Amazon and Etsy, webstore shopping cart platforms like BigCommerce and Shopify, email platforms like Gmail and Outlook, and social media platforms like Instagram and Twitter, plus many more, ReplyDesk offers an all-in-one solution for customer communication management.
ReplyDesk also includes a variety of smart help desk tools and automated help desk features like SLA timers, AI-generated responses and ticket summaries, automatic ticket routing, and more, making it easier for sellers to manage both their multi-channel customer tickets and their service agent teams. Finally, ReplyDesk has an integrated multichannel order management platform, so sellers can manage both customer orders and communications from multiple channels from one place.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small, Medium, and Large E-commerce sellers
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Audience
Online sellers interested in a powerful ecommerce help desk solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
₹4/Order, Free 1000 Orders
Free Version
Supported
Free Trial
Supported
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Pricing
$0
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAdaptNXT Technology Solutions Pvt. Limited
Founded: 2020
India
pointnxt.com
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Company InformationReplyDesk
Founded: 2020
Israel
replydesk.com
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Categories |
Categories |
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Integrations
Amazon
Not Supported
Etsy
Not Supported
Instagram
Not Supported
Shopify
Not Supported
eBay
Not Supported
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Integrations
Amazon
Supported
Etsy
Supported
Instagram
Supported
Shopify
Supported
eBay
Supported
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