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About

PlayPro is a cloud-based management platform for leisure and entertainment venues, including bowling alleys, padel clubs, escape rooms, karting centers, laser tag arenas, trampoline parks, golf courses, climbing centers and other attractions. It combines online reservations, ticketing, point of sale, customer records, gift cards, memberships, dynamic pricing, quotes, invoicing and staff scheduling. Operators can manage online and on-site sales, scan tickets, coordinate multiple locations and offer venue-branded mobile apps for customer bookings and account features. Marketing tools, reporting and analytics, an AI booking agent, and an open REST API with webhooks support day-to-day operations and connections to external services. A free plan includes up to 300 reservations per month and two activities; paid plans add features such as unlimited reservations, CRM, invoicing and point-of-sale tools.

About

Catering to the performing arts and live performance venues, ThunderTix is a single platform to manage everything related to your box office. More than tickets and products, ThunderTix handles gift cards, donations, and subscriptions. We focus on ease of use, especially for older patrons. We provide time-saving self-service options for patrons such as the ability to resend their own ticket confirmations, check gift card balances, exchange seats, or pay for reserved tickets by predefined dates. We save staff time by automating event reminders, post-event surveys, automated email alerts, and nightly reports. You can count on us to onboard your staff with excellent on-screen prompts, video tutorials, and exceptional and personal support. In sum, we help organizations run efficiently, so you can focus on creating great events. Use our free trial to experience stellar customer service and learn why ThunderTix is the #1 choice for live performances.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Leisure and entertainment venue operators: escape rooms, bowling, laser tag, padel, karting, trampoline parks, family entertainment centers, and amusement parks.

Audience

Performing arts, live music, timed ticketing

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

€39/month
The free plan costs €0 and is available indefinitely, with up to 300 reservations per month and two activities. Essentiel costs €39/month and Pro costs €119/month; both include a 15-day free trial. Premium costs €199/month. Plans have no sales commission, and subscriptions can be changed monthly without fees.
Free Version Supported
Free Trial Supported

Pricing

$20/month
General Admission - $1 per ticket with a $20 monthly minimum subscription

Reserved Seating - $1.25 per ticket with a $25 monthly minimum subscription

Enterprise - $1.75 per ticket with a $175 monthly minimum subscription
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • It works. And most important, their customer support is excellent.
  • I love how simple it is to use the Thundertix program. I also have great help with support, for the most part they answer you very promptly. When we did have an issue with Thundertix sending out mass emails to our clients, they reimbursed us no questions asked. The program offers many options for us update classes, and events. We have used them for over 8 years now and will continue.
  • I love the ease of use and the user friendly design. Viewing the seating charts for my job is really easy and very understandable.
  • System setup and maintenance is trivially easy. Feature growth has been intentional and precise. Day to day function has been solid as a rock. Uptime is exceptional. Good features. Good growth.
  • ThunderTix is easy to use. Patrons can buy their tickets at home. The Flexpass ticketing scheme matches what we did long before taking ticket sales on line, so our audience adjusted to online ticketing quickly.

Cons

  • We have to follow up with some users who seem to have problems navigating the site, but it's usually their fault.
  • Sometimes it's hard to get a response form support depending on the time of day if there is an issue.
  • Truthfully there is no issues i currently have with ThunderTix.
  • I sound like I'm one of the architect/developer's Mom when I talk about the product and company. I would have a hard time taking this positive a review seriously. I'm nobody's Mom. I have a few small features I want added and they don't show up immediately that minute, but development is reasonable and solid. There is the occasional "why did this happen/change/move?" but in no way worse or even near as bad as any product I have ever used anywhere.
  • I don't like the gray typeface. I can't see it. It is just like the typeface on this screen. It is hard to see.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

PlayPro
Founded: 2022
France
playpro.fr

Company Information

ThunderTix
Founded: 2000
United States
www.thundertix.com/

Alternatives

Alternatives

Brushfire

Brushfire

Brushfire Technology
Hatch Tickets

Hatch Tickets

Hatch Tickets LTD
MyVenueHQ

MyVenueHQ

Colorado Web Forge LLC

Categories

Venue Management Supported

Categories

Box Office Supported
Event Booking Supported
Event Check In Supported
Event Management Supported
Performing Arts Supported
Ticketing Supported
Venue Management Supported

Venue Management Features

Attendee Management Supported
Billing & Invoicing Supported
Contract Management Not Supported
Customer Management Supported
Event Management Supported
Food & Beverage Management Supported
Multi-Facility Supported
Reservations Management Supported
Resource Booking Not Supported
Sales Management Not Supported
Staff Management Not Supported

Event Booking Features

Attendee Management Supported
Confirmation/Reminders Supported
Discount/Coupon Management Supported
Event Calendar Supported
Marketing Management Supported
Online Payments Supported
Online Registration Supported
Social Media Promotion Supported
Wait List Management Supported
Website Management Supported

Event Check In Features

Attendee Segmentation Supported
Badge Printing Not Supported
Data Import / Export Supported
Data Synchronization Supported
Guest List Management Supported
Guest List Search Supported
Lead Capture Not Supported
Multi-Event Supported
QR Codes Supported
Reporting/Analytics Supported
Ticketing Supported

Event Management Features

Attendee Management Supported
Badge Management Not Supported
Conferences / Conventions Not Supported
Exhibit / Vendor Management Supported
Gamification Not Supported
Room Block Management Supported
Social Media Promotion Supported
Sponsorship Management Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Not Supported
Weddings / Parties Not Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

Integrations

Stripe Supported
Zapier Supported
Axis LMS Not Supported
Braintree Not Supported
Constant Contact Not Supported
Elavon Not Supported
Facebook Not Supported
Google Calendar Supported
Google Maps Not Supported
Instagram Not Supported
Mailchimp Not Supported
Mailgun Not Supported
Mailjet Supported
Moneris Not Supported
Square Card Reader Not Supported
Squarespace Not Supported
Twilio Supported
Weebly Not Supported
Wix Not Supported
WordPress Not Supported

Integrations

Stripe Supported
Zapier Supported
Axis LMS Supported
Braintree Supported
Constant Contact Supported
Elavon Supported
Facebook Supported
Google Calendar Not Supported
Google Maps Supported
Instagram Supported
Mailchimp Supported
Mailgun Supported
Mailjet Not Supported
Moneris Supported
Square Card Reader Supported
Squarespace Supported
Twilio Not Supported
Weebly Supported
Wix Supported
WordPress Supported
Claim PlayPro and update features and information
Claim PlayPro and update features and information
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Claim ThunderTix and update features and information