SmartKarrot

SmartKarrot

SmartKarrot Inc
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About

Planhat is a Customer Success Platform built to make Customer Success simple. Planhat is beautiful and easy to use. It helps you reduce churn, upsell more, drive user engagement and maximize the lifetime value of your customers. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality and features you would expect in a modern Customer Success Platform - the difference is in the design, usability and speed to implement.

About

SmartKarrot is a cloud solution for Customer Success & Account Management, allowing teams to manage Customer Growth (Expansion, Retention & Renewal) with a platform focus on Intelligence & Automation. 1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies. 2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently. 3. Our New Age Design with a PLG mindset allows for a great experience for users. 4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Customer Success teams, Sales teams, Management teams, Finance teams, Product teams

Audience

SaaS, Enterprises, B2B Apps,

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Pricing shared after discussions. Available in 2 Models:
(A) - Outcome-based pricing linked to your success.Leverage the option of unlimited users.
(B) - Customized Pricing based on specific client needs.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Planhat
Founded: 2014
Sweden
www.planhat.com

Company Information

SmartKarrot Inc
Founded: 2018
United States
www.smartkarrot.com

Alternatives

Alternatives

Freshsuccess

Freshsuccess

Freshworks
Ackee

Ackee

Ackee Digital Enterprises

Categories

Categories

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Supported

Integrations

Microsoft Outlook Supported
Salesforce Supported
Slack Supported
Aircall Supported
Amazon EC2 Not Supported
Asana Not Supported
Desktop.com Supported
Freshdesk Supported
Gmail Supported
HubSpot CRM Supported
InboxCRM by AppEQ Supported
Mailchimp Supported
Mailchimp Transactional Email (Mandrill) Supported
Microsoft Excel Not Supported
Microsoft Word Not Supported
Pendo Supported
Segment Supported
Zapier Supported
Zendesk Supported

Integrations

Microsoft Outlook Supported
Salesforce Supported
Slack Supported
Aircall Not Supported
Amazon EC2 Supported
Asana Supported
Desktop.com Not Supported
Freshdesk Not Supported
Gmail Not Supported
HubSpot CRM Not Supported
InboxCRM by AppEQ Not Supported
Mailchimp Not Supported
Mailchimp Transactional Email (Mandrill) Not Supported
Microsoft Excel Supported
Microsoft Word Supported
Pendo Not Supported
Segment Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim Planhat and update features and information
Claim Planhat and update features and information
Claim SmartKarrot and update features and information
Claim SmartKarrot and update features and information