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About

Planhat is a Customer Success Platform built to make Customer Success simple. Planhat is beautiful and easy to use. It helps you reduce churn, upsell more, drive user engagement and maximize the lifetime value of your customers. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality and features you would expect in a modern Customer Success Platform - the difference is in the design, usability and speed to implement.

About

RetentionEngine lets you build a cancel flow that captures insights on why your customers are cancelling, works to retain them, and identifies trends across the lifeycles of your customers. Unhappy customers are your greatest source of learning! What didn't work and who didn't it work for? What could change their mind? Can you fix it? All questions that RetentionEngine will help you answer and optimize. 80% of customers report that a business could have done something to keep them before they cancelled. Your customers are your best source of marketing and they talk. If the experience of cancelling is bad, potential customers will hear about it. Churn is on the rise, but RetentionEngine saves you time and saves your revenue. We've done the hard work so you don't have to! Get started via a simple integration with your subscription platform. RetentionEngine is the only no-code, AI-powered, offboarding experience designed to save you customers, time, and revenue.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer Success teams, Sales teams, Management teams, Finance teams, Product teams

Audience

Merchants and businesses seeking for a solution to increase their customer retention rates and lifetime value

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$59 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Planhat
Founded: 2014
Sweden
www.planhat.com

Company Information

RetentionEngine
Founded: 2020
www.retentionengine.com

Alternatives

Alternatives

Categories

Categories

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Integrations

AccessOwl Supported
Chargebee Not Supported
Cratejoy Not Supported
Desktop.com Supported
Gmail Supported
HubSpot Customer Platform Supported
InboxCRM by AppEQ Supported
Mailchimp Supported
Mailchimp Transactional Email (Mandrill) Supported
Microsoft Outlook Supported
Pipedrive Supported
Recharge Not Supported
Recurly Not Supported
Salesforce Supported
Segment Supported
Slack Supported
Stay AI Not Supported
WooCommerce Not Supported
Zapier Supported

Integrations

AccessOwl Not Supported
Chargebee Supported
Cratejoy Supported
Desktop.com Not Supported
Gmail Not Supported
HubSpot Customer Platform Not Supported
InboxCRM by AppEQ Not Supported
Mailchimp Not Supported
Mailchimp Transactional Email (Mandrill) Not Supported
Microsoft Outlook Not Supported
Pipedrive Not Supported
Recharge Supported
Recurly Supported
Salesforce Not Supported
Segment Not Supported
Slack Not Supported
Stay AI Supported
WooCommerce Supported
Zapier Not Supported
Claim Planhat and update features and information
Claim Planhat and update features and information
Claim RetentionEngine and update features and information
Claim RetentionEngine and update features and information