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About

PitchCamp is a free online campground reservation software built specifically for RV campgrounds with seasonal and or transient sites. The software allows you to manage all your online, offline reservations and clients in a single easy to use platform. PitchCamp give you more time to run your business by doing the mundane tasks for you such as automated email, waiver submissions, reporting, online bookings, payment reminders, boom gate access, eliminate double bookings, keep track of all your clients and more! PitchCamp is online, meaning you and your employees can work from anywhere anytime. Our mission is to give you the tools you need in order to make your campground successful.

About

RoverPass offers RV parks and campgrounds the best Central Reservation System tools and powers the largest RV park and campground marketplace. Our reservation management software is perfect for managing, tracking, and optimizing all your business needs via cloud-based booking software. Park owners can accept reservations online or over the phone and track availability all in one location. RoverPass also powers the next great travel marketplace which allows travelers to search for and book RV sites or campgrounds for their next vacation. Our extensive partner network also drive increased bookings and revenue for campground and RV park owners! At a glance RoverPass provides: >Complete, customizable reservation & guest management system >World’s largest RV park & campground Marketplace >Online General Store to process all sales in one place >Manage any type of long term stay >Channel management so you can keep track of your OTAs in one location.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Campgrounds, RV Campgrounds

Audience

RV park and campground owners

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

$3.5 per reservation
No monthly fees or worrying about charges during your off season. You pay $3.5 per reservation plus taxes.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.6 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • First of all, let me start by saying that I have had the pleasure of using this software for managing a campground, and I must say that it has made my life a whole lot easier. The software is designed to streamline the entire campground management process, from reservations to check-ins and check-outs. One of the standout features of this software is the user-friendly interface. The dashboard is easy to navigate, and all the necessary information is easily accessible. This makes it easy for me to keep track of reservations, occupancy rates, and revenue streams. The software is also customizable, which allows me to tailor it to the specific needs of my campground. Another feature that I appreciate is the online reservation system. This allows customers to easily book and pay for their reservations online, which saves me a lot of time and effort. The system is secure, and I can easily manage the bookings and availability from the software. Additionally, the software has a built-in accounting system that allows me to manage my finances and generate reports with ease. This feature has made it much easier for me to keep track of my expenses and revenue, and has made tax time much less stressful.

Cons

  • Low popularity, since it was so hard to find this masterpiece.

Pros & Cons from Real Users

Pros

  • Ease of use for our staff and for our guests. Also, great interface and easy to understand for new staff. Integrated well with our website.
  • Many RV campgrounds don't take credit cards. RoverPass makes that possible. Helps campers that don't carry cash with them.
  • Before we started using RoverPass campsite, cabin booking and event bookings website, our phone was constantly ringing for reservations. You couldn’t eat with family and sometimes at midnight without the phone ringing. RoverPass set us up a website for our customers to book all these things, as well as, agree to waiver liability. It is a easy system to learn. We get the list of bookings online and the money goes into our account. No more taking credit cards over square. The small fee per booking is so cheap and the good part about it, is it’s passed onto the customer. People are used to paying small fees for these type of services. I thought I would get complaints about that but none so far. RoverPass personal has always been there for us. Easy to reach and a pleasure to talk to. Thank you RoverPass!!
  • I like the easy way to send an invoice to those who are website impaired. We have received about 600 reservations for this year with minimal problems. Easy to refund, too. I REALLY like the speed that I can get questions answered when I run into a problem. Bottom line - I love this and will continue to use RoverPass.
  • -Great customer service & team -It was easy to install onto our website -Team is willing to listen to our feedback and suggestions -Customers are booking easily with it, for the most part -Has nice layout of photos and information -No monthly fee to the campground/park owner

Cons

  • Nothing so far it is everything we had hoped for and more.
  • Hefty fees added to campground fees. Not easy to refund camper fees and they don't get user fees refunded.
  • The only con I have found is that I have been unable to get the interact campsite map going and that is my fault because I haven’t sent it yet to RoverPass.
  • I wish people could book multiple sites at once for clubs, groups.
  • -Confusing for customers to know what size rig to put in and what size sites correlates with their rig *this has been our biggest issue -Customers cannot change/edit their reservation on their own, it has to be done by your team/employees -Search engine is very specific by location

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

PitchCamp
Founded: 2018
Canada
www.pitchcampmanagement.com

Company Information

RoverPass
Founded: 2014
United States
software.roverpass.com

Alternatives

Alternatives

Firefly Reservations

Firefly Reservations

Aerocode Software LLC
GuestTracker

GuestTracker

TCS Systems Inc.
GuestTracker

GuestTracker

TCS Systems Inc.

Categories

Categories

Campground Management Features

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing

Campground Management Features

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing

Camp Management Features

Attendance Management
Billing & Invoicing
Customer Management
Food Service Management
For Campgrounds
For Summer Camps
Medical Management
Online Registration
Parent Portal
Program Management
Registration Management
Scheduling
Staff Management

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Reservations Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Integrations

Mailchimp
QuickBooks Online

Integrations

Mailchimp
QuickBooks Online
Claim PitchCamp and update features and information
Claim PitchCamp and update features and information
Claim RoverPass and update features and information
Claim RoverPass and update features and information