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About

Creating a topic model from scratch takes advanced programming know-how. This expertise is expensive, and supersedes the knowledge that matters most: familiarity with your data. Labeling your own training data is slow, tedious, and costly. Farming it out to workers paid a low wage is faster and cheaper, but compromises accuracy and nuance. Either approach leaves you stuck with a fixed taxonomy that's hard to evolve. It’s time to stop tagging. Free subject matter experts to model and analyze their own data. You've got mountains of text data, filled with insights just waiting to be mined. And Pienso is here to help. Pienso is designed to train models with your own data, because we know that works best. Whether your data is unstructured or semi-structured, long or short, Pienso can help you parse it into insight.

About

Extract actionable business intelligence from unstructured data across web chat, email, social media, and call notes to drive an enhanced insight into your customer experience (CX). Use multichannel analytics to better understand your multichannel customers. Your customers are now multichannel and as a result your customer and employee analytics must also be multichannel. While voice remains a critical channel, customers are increasingly choosing digital customer service channels such as chat, email and social media. Adding Text Analytics gives you a holistic analysis of your customer engagement strategy.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone searching for a text data analysis and deep learning platform

Audience

Companies that need a powerful text analytics solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Pienso
Founded: 2016
United States
www.pienso.com

Company Information

Verint
Founded: 1994
United States
www.verint.com/text-analytics/

Alternatives

Alternatives

BytesView

BytesView

Algodom Media
Conversus.AI

Conversus.AI

Converseon

Categories

Deep Learning Supported
Text Mining Supported

Categories

Text Analytics Supported
Text Mining Supported

Integrations

No info available.

Integrations

No info available.
Claim Pienso and update features and information
Claim Pienso and update features and information
Claim Verint Text Analytics and update features and information
Claim Verint Text Analytics and update features and information