Related Products
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About
Voice & Text Conversations
Practice through natural voice or typing. Our AI responds in real-time, simulating authentic human dialogue with natural pauses and reactions.
AI-Powered Personas
Interact with intelligent characters that have unique personalities, goals, and objections. They adapt dynamically to your responses, just like real people.
Instant Detailed Feedback
Get immediate analysis of your communication style, approach effectiveness, and specific suggestions for improvement with actionable scores.
Magic Builder
Create custom scenarios in seconds. Just describe your situation and our AI generates a complete roleplay with persona, goals, and success criteria.
Unlimited Practice
No limits on retries. Practice the same conversation as many times as you need until you feel confident and ready for the real thing.
Success Criteria
Each roleplay has clear, measurable criteria. Know exactly what you're working toward and track your progress with objective metrics
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About
ReflexAI provides a suite of AI-powered tools for contact centers, crisis hotlines, customer service, and support teams to dramatically improve training, quality assurance, and performance at scale. The core modules are Prepare, which delivers hyper-realistic, dynamic role-play simulations (via text or voice) so agents can practice handling complex, sensitive, or high-stakes conversations (from customer service to crisis intervention) in a safe, risk-free environment, and Assure, which automates quality assurance by analyzing 100% of live voice or chat interactions and generating unbiased, consistent feedback and performance metrics across agents and conversations. With Prepare, organizations can configure custom simulation scenarios and scoring criteria in minutes using ReflexAI Studio, no coding or developer support needed, enabling new hires or existing staff to build empathy, communication skills, compliance, and confidence before they handle real interactions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises, individuals
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Audience
Contact center managers, crisis response teams, and customer support leaders interested in a tool to train and evaluate staff on high-stakes conversations, ensure consistent quality across all interactions, and scale training and QA without manual review bottlenecks
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPersoneo.ai
Founded: 2024
Slovakia
personeo.ai/
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Company InformationReflexAI
Founded: 2022
United States
www.reflexai.com
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Integrations
No info available.
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Integrations
No info available.
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