Performax360

Performax360

Performax
+
+

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About

The LIVE 360° Customer Service assessment is customizable to your organization’s unique needs and requirements. According to McKinsey (2017): “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is helping customer service teams accelerate collaboration and cross-functional partnerships. Performax360 is a Cloud-based Software as a Service (SaaS) platform that can be deployed based on four different hosting options. Whether it’s an internal function, project, or initiative, a multi-stakeholder perspective can be critical for strategic and operational decision-making. When employees, customers, and partners are engaged in real-time, they help co-create new products and services and solve problems in innovative ways. Enhance strategy-execution effectiveness through continuous touchpoints with stakeholders from executive management to front-line employees, and from customers to partners.

About

Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. Our commitment to product innovation and customer success empowers companies to accelerate growth, mitigate risk and improve the employee experience by leveraging intelligent technologies to quickly and accurately manage RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments and all other complex information requests (RFXs). With Responsive, frontline teams deliver superior responses by automating the completion of questionnaires, documents and spreadsheets while collaborating with stakeholders, improving processes with data insights, and quickly accessing approved content across popular business applications.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Business Intelligence software for companies

Audience

Organizations of all sizes and industries that respond to RFPs, RFIs and Questionnaires

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • All of the integrations that Responsive (formerly RFPIO) has allow our work to be as advanced as possible, with tools that serve to manage administrative sales processes and improve relationships with each target, processes oriented especially in the SSO, or simply to manage communication with other vendors.
  • The extent of integrations in Responsive goes so far that it is possible to manage all kinds of responses in the area of customer relationship management, SSO, and group communication management. Responsive shortens the process time to increase the sales success rate.

Cons

  • Responsive is difficult to program while covering interactive operations with customers, as its channel support is not optimal enough to allow us to continue structuring the work during calls. The software also lacks a tool to drag information into sales reports.
  • Responsive configuration is difficult to perform when working with material that requires a higher level of interactivity during management, such as material whose structure is configured through drag-and-drop tools.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Performax
Founded: 2015
United States
www.performax360.com

Company Information

Responsive
Founded: 2015
United States
www.responsive.io

Alternatives

SpendControl

SpendControl

Orpheus

Alternatives

Categories

Categories

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Proposal Management Features

Automatic Formatting
Calendar Management
Collaboration
Contact Management
Content Repository
Document Management
Electronic Signature
Knowledge Library
Pipeline Management
Requirements Management
Revision Management
RFP Management
Task Management
Templates
Version Control

Integrations

AccessOwl
Box
Dropbox
Gmail
Google Calendar
Google Docs
Google Drive
Google Hangouts
Google Workspace
HubSpot CRM
Jira
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Salesforce
Slack

Integrations

AccessOwl
Box
Dropbox
Gmail
Google Calendar
Google Docs
Google Drive
Google Hangouts
Google Workspace
HubSpot CRM
Jira
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Salesforce
Slack
Claim Performax360 and update features and information
Claim Performax360 and update features and information
Claim Responsive and update features and information
Claim Responsive and update features and information