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About

When a product is recalled, it has a direct impact on customer satisfaction. That’s what makes it so vital for manufacturers to manage the recall process as effectively as possible. Organizations need clear and timely communication with all stakeholders, including regulatory agencies, dealers or retailers, customers, and internal business functions. The challenge is to manage recalls quickly and efficiently while also maintaining the highest degree of customer satisfaction. But if your existing product recall approaches are not sufficient, the result will be process disconnects and an incomplete view across the business, as well as with suppliers and external parties. Pega Recall establishes a single place for tracking and managing the lifecycle of your recall program and compliance program, all while staying focused on providing the best customer experience possible. By linking into your internal systems and data, Pega manages service level agreements (SLAs).

About

Enable deep OTA software updates, edge data collection and diagnostic commands for any vehicle architecture on a single platform built for OEMs & the software-defined vehicle era. Accelerate product launch, mitigate recalls and delight customers with an award-winning connected vehicle platform that scales with you. Optimize fleet health, improve next-generation product designs, mitigate recalls and innovate new connected services with the Sibros Deep Connected Platform. Send safe and secure software updates to every ECU to fix code defects, reduce recall costs or upgrade vehicle functionality and performance anytime, anywhere with OTA Deep Updater. Optimize fleet health and enable new revenue-generating connected services by collecting deep, high-quality and actionable vehicle data from every ECU with OTA Deep Logger. Streamline maintenance processes and enrich connected services by triggering secure user or diagnostic commands to any ECU.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations and manufacturers in need of a solution to manage the recall process as effectively as possible

Audience

Drivers, companies and enterprises searching for a connected vehicle ecosystem to manage data collection and diagnostic commands

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pega
United States
www.pega.com/industries/manufacturing/recall

Company Information

Sibros
United States
www.sibros.com

Alternatives

OneRecall

OneRecall

Inmar Intelligence

Alternatives

ARGUS

ARGUS

Argus Cyber Security
CarPal

CarPal

CarPal Enterprise Incorporated
farmsoft

farmsoft

Tenacious Systems

Categories

Categories

Integrations

AWS IoT
Amazon Kinesis
Amazon RDS
Amazon S3
Amazon Web Services (AWS)
Google Cloud Platform
MQX RTOS
Microsoft Azure
TouchGFXDesigner

Integrations

AWS IoT
Amazon Kinesis
Amazon RDS
Amazon S3
Amazon Web Services (AWS)
Google Cloud Platform
MQX RTOS
Microsoft Azure
TouchGFXDesigner
Claim Pega Recall and update features and information
Claim Pega Recall and update features and information
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Claim Sibros and update features and information