Pega RecallPega
|
Productive Call AssistantProductive
|
|||||
Related Products
|
||||||
About
When a product is recalled, it has a direct impact on customer satisfaction. That’s what makes it so vital for manufacturers to manage the recall process as effectively as possible. Organizations need clear and timely communication with all stakeholders, including regulatory agencies, dealers or retailers, customers, and internal business functions. The challenge is to manage recalls quickly and efficiently while also maintaining the highest degree of customer satisfaction. But if your existing product recall approaches are not sufficient, the result will be process disconnects and an incomplete view across the business, as well as with suppliers and external parties. Pega Recall establishes a single place for tracking and managing the lifecycle of your recall program and compliance program, all while staying focused on providing the best customer experience possible. By linking into your internal systems and data, Pega manages service level agreements (SLAs).
|
About
The first productivity multiplier for mobile calls that helps you recall details, win deals, and work 10x faster. Productive helps you remember, organize, and utilize details from your calls to take your work to the next level. Set custom recording options for personal, CRM, and new contacts. Log the details of every single call, so your CRM is never out-dated. Don’t feel guilty missing a call, with live real-time voicemail transcriptions. See your personal or CRM notes the moment your phone rings so you can be ready to greet callers with confidence and perfect recall. Your CRM contacts will be connected through Productive, giving you CRM Caller ID, call-logging, automated note-taking, recordings, and more. Be prepared for every call using screen pop, a feature which provides you caller information, notes, and call history for your contacts or CRM. See notes from the history of your last call, to their favorite sports team.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Organizations and manufacturers in need of a solution to manage the recall process as effectively as possible
|
Audience
Anyone that wants a Call Assistant solution that helps remember, organize, and utilize details from calls
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
$19 per month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationPega
United States
www.pega.com/industries/manufacturing/recall
|
Company InformationProductive
Founded: 2018
United States
productive.app/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
Categories |
Categories |
|||||
Integrations
Gong
HubSpot CRM
HubSpot Customer Platform
Keap
Microsoft Dynamics 365
Pipedrive
Salesforce
Salesloft
Wise Agent
Zoho CRM
|
Integrations
Gong
HubSpot CRM
HubSpot Customer Platform
Keap
Microsoft Dynamics 365
Pipedrive
Salesforce
Salesloft
Wise Agent
Zoho CRM
|
|||||
|
|
|