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About

When a product is recalled, it has a direct impact on customer satisfaction. That’s what makes it so vital for manufacturers to manage the recall process as effectively as possible. Organizations need clear and timely communication with all stakeholders, including regulatory agencies, dealers or retailers, customers, and internal business functions. The challenge is to manage recalls quickly and efficiently while also maintaining the highest degree of customer satisfaction. But if your existing product recall approaches are not sufficient, the result will be process disconnects and an incomplete view across the business, as well as with suppliers and external parties. Pega Recall establishes a single place for tracking and managing the lifecycle of your recall program and compliance program, all while staying focused on providing the best customer experience possible. By linking into your internal systems and data, Pega manages service level agreements (SLAs).

About

Plex Quality Management System (QMS) helps process and discrete manufacturers meet strict industry and customer compliance with a closed-loop digital system of record. Ensure predictable, repeatable quality delivery through in-line quality, clear reporting, and simple audit tracking. Meet industry compliance and customer regulations with quality documentation available in real-time, digitally, across the enterprise. Drive new and repeat business growth with on-time delivery performance, improved supplier management, and increased customer satisfaction. Making quality management inherent to your workflows and processes reduces quality loss and risk of warranty issues or recalls, improving your brand reputation and customer relationships. With Plex quality requirements and documentation are available and shared in real-time across the enterprise. Plex helps you generate process control plans with detailed inspection instructions and digital checksheets.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations and manufacturers in need of a solution to manage the recall process as effectively as possible

Audience

Manufacturers and companies looking for a tool to generate process control plans with detailed inspection instructions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pega
United States
www.pega.com/industries/manufacturing/recall

Company Information

Rockwell Automation
Founded: 1903
United States
www.plex.com/products/quality-management-system

Alternatives

OneRecall

OneRecall

Inmar Intelligence

Alternatives

Steelhead

Steelhead

Steelhead Technologies
SitePlex

SitePlex

SitePlex Ltd.
farmsoft

farmsoft

Tenacious Systems
PlexVPN

PlexVPN

Plex

Categories

Categories

Integrations

Plex Asset Performance Management
Plex Manufacturing Execution System (MES)
Plex Production Monitoring
Plex Smart Manufacturing Platform
VKS

Integrations

Plex Asset Performance Management
Plex Manufacturing Execution System (MES)
Plex Production Monitoring
Plex Smart Manufacturing Platform
VKS
Claim Pega Recall and update features and information
Claim Pega Recall and update features and information
Claim Plex Quality Management System (QMS) and update features and information
Claim Plex Quality Management System (QMS) and update features and information