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About

PaySimple is the leading payments management solution for service-based businesses, powering the cashflow of over 20,000 companies nationwide. PaySimple builds long-term partnerships with companies to drive growth providing flexible payment and billing solutions and personalized customer service to suit their distinct business needs. With a robust API, PaySimple is a trusted technology partner for payment integrations; natively handling cashflow within SaaS products and mobile applications.

About

We’re changing the way that bills are presented and paid. From local municipalities to Fortune 500s, we work with businesses of every size across all industries to make it easier to communicate with customers, deliver electronic bills, and receive payments. Our unified platform is comprehensive and highly configurable. Every day, we innovate smarter with solutions like patented call center and chat payment technology, proprietary text-to-pay and mobile payment capabilities, and cutting-edge digital disbursements. We deliver next-generation capabilities that are proven to accelerate revenue realization, simplify payment operations and improve the customer experience. IPN makes it possible for consumers to manage and pay bills through Amazon Alexa, inside the PayPal app, at businesses like Walmart and via online banking for hundreds of banks. Streamline your billing and payments solution. Create new efficiencies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small to mid-sized businesses that have a recurring client base or are looking to accept payments and manage customers in one complete system.

Audience

Companies in need of a biilling software to improve all their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59.95/month
+ transaction fees as low as 2.49% + 29 cents
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • The great part about PaySimple, is that they're constantly improving their software. Their mobile app used to be terrible, and now it's great. Their online/browser software is incredibly easy to use.

Cons

  • I don't like that you have to use their legacy software to manage payments. make it all the same.

Pros & Cons from Real Users

Pros

  • None. I'm sorry i hate this system. There are no good pros for this system. Get updated with the rest of the world.
  • It's super reliable to use. I've used it for our electrical bills through our city and it's been super easy.

Cons

  • This system is terrible! could be shortened by NOT repeating things over and over. if the gas co transfers they should have the account number by phone number or last social security number. Then they do not have the bill amount! Why? It could be transferred as well. Then after repeating bank info twice it asks to press one to verify. Then wants you to say name and accept again. Redundant. Other agencies do this is half the time. Upgrade your system! Or shorten it!!!!!!
  • I think they could simplify the login process overall.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

PaySimple
Founded: 2005
United States
www.paysimple.com

Company Information

Paymentus
United States
www.paymentus.com

Alternatives

Amazon Pay

Amazon Pay

Amazon

Alternatives

IntelliPay

IntelliPay

Convenient Brands

Categories

Categories

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Not Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Accounts Receivable Features

ACH Payment Processing Supported
Billing & Invoicing Supported
Check Processing Not Supported
Collections Management Not Supported
Online Payment Processing Supported
Overpayment Processing Supported
Partial Payments Supported
Receivables Ledger Supported
Recurring Billing Supported

Payment Gateways Features

ACH / eCheck support Supported
Buyer Authentication Supported
Credit / Debit Support Supported
Customer Information Storage Supported
Fraud Prevention Supported
Invoicing Supported
Multi-Currency Not Supported
PCI Compliance Supported
Point-of-Sale (POS) Supported
Recurring Billing / Subscriptions Supported
Reporting / Analytics Supported

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Not Supported
eCommerce Integration Supported
Electronic Signature Not Supported
Gift Card Management Not Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Not Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Not Supported
Discount Management Not Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Not Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Integrations

Alexa Not Supported
Bynry SMART360 Not Supported
CDG Elements Not Supported
Citywide Maintenance Not Supported
Citywide Permitting Not Supported
CommVergence Not Supported
CostGuard Not Supported
Desktop.com Supported
GeoCivix Not Supported
Gradelink SIS Supported
LeadPerfection Supported
PayPal Not Supported
Post Affiliate Pro Supported
Practice-Web Dental Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Shift Supported
TeamUp Supported
gaiia Not Supported
inHANCE Not Supported

Integrations

Alexa Supported
Bynry SMART360 Supported
CDG Elements Supported
Citywide Maintenance Supported
Citywide Permitting Supported
CommVergence Supported
CostGuard Supported
Desktop.com Not Supported
GeoCivix Supported
Gradelink SIS Not Supported
LeadPerfection Not Supported
PayPal Supported
Post Affiliate Pro Not Supported
Practice-Web Dental Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Shift Not Supported
TeamUp Not Supported
gaiia Supported
inHANCE Supported
Claim PaySimple and update features and information
Claim PaySimple and update features and information
Claim Paymentus and update features and information
Claim Paymentus and update features and information