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About

PatientNow is a healthcare practice management and patient engagement platform designed to help aesthetic, wellness, and specialty medical practices streamline operations and accelerate growth. The platform provides intelligent automation tools that assist with patient acquisition, communication, appointment scheduling, follow-up outreach, and rebooking activities. Built specifically for med spas, plastic surgery clinics, dermatology practices, wellness centers, weight loss providers, and IV therapy businesses, PatientNow supports the unique needs of patient-focused organizations. Its integrated technology helps practices improve operational efficiency while enhancing patient experiences throughout the care journey. The platform combines automation, communication, and business management capabilities to help providers focus more on patient outcomes and service delivery.

About

ZimalCloud is a comprehensive healthcare technology platform designed to help medical practices streamline clinical, administrative, billing, and care-management workflows through one connected system. The platform supports Electronic Health Records (EHR), Practice Management, medical billing, patient and provider management, scheduling, encounters, documentation, and revenue-cycle workflows. It also supports value-based and care-management programs such as Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Behavioral Health Integration (BHI), and Primary Care Management (PCM). ZimalCloud helps practices organize patient information, automate repetitive administrative tasks, track care activities, manage documentation, monitor billing workflows, and improve operational visibility. Its integrated approach enables physicians, care teams, and practice managers to work more efficiently while maintaining organized workflows and better coordination across clinical & admin opt.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

PatientNow is designed for med spas, plastic surgeons, dermatologists, wellness centers, weight loss clinics, IV therapy providers, and other healthcare practices seeking to improve patient engagement, operational efficiency, and business growth

Audience

ZimalCloud is designed for healthcare providers, medical practices, physicians, clinicians, practice owners, practice managers, billing teams, care coordinators, and administrative staff. It is suitable for primary care and specialty practices looking to streamline EHR, practice management, patient engagement, medical billing, revenue-cycle, and care-management workflows. The platform can support practices implementing programs such as CCM, RPM, BHI, and PCM, while helping clinical and administrative teams improve documentation, workflow visibility, coordination, and operational efficiency.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact Vendor / Custom Price
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • None, I was promised so many things that didn’t come through when I signed up. I don’t have any pros to describe.

Cons

  • Worst software I’ve ever used and worst customer service ever!. Many charts have been missing for over 9 months with repeated failed attempts to get ahold of customer service. There is NO PHONE NUMBER to talk to a live person for support. No one gets back to you except via email.. Multiple bugs that failed to get fixed. Credit card processing is way over priced. Too many issues to explain in one review.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

PatientNow
Founded: 2004
United States
www.patientnow.com

Company Information

ZimalCloud
Founded: 2026
United States
www.zimalcloud.com

Alternatives

Alternatives

Nextech

Nextech

Nextech Systems

Categories

Categories

Medical Spa Features

Appointment Management Supported
Before & After Pictures Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Supported
Inventory Management Supported
Package Creation Supported

Integrations

KloudMD Supported

Integrations

KloudMD Not Supported
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