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About

ParcelWILL, formerly known as ParcelPanel, is CWILL’s post-purchase solution built specifically for Shopify DTC brands. It combines order tracking, returns and exchanges, and shipping protection into one seamless, branded experience. The platform helps merchants reduce WISMO support tickets, cut return costs, and retain more revenue after checkout. Branded tracking pages and proactive delivery updates keep customers informed while increasing repeat purchases. Its self-service returns portal encourages exchanges instead of refunds, protecting margins and reducing operational workload. Optional shipping protection safeguards orders against loss, damage, or delay, improving customer confidence and satisfaction. Trusted by over 50,000 Shopify brands, ParcelWILL turns post-purchase operations into a growth-driving engine.

About

The first logistics service dedicated to e-retailers and fast-growing DNVBs. Wing seamlessly integrates all major eCommerce platforms and marketplaces. Our implementation team sets you up for success with everything from configuring your shipping options, to syncing your online store. Request a collection, manage your stock, ship your orders, track your parcels, manage your returns, contact customer service, and consult your invoices... The first logistics platform designed and thought for growing e-merchants to optimize your time and develop your business. Whether it's from their stores or from one of our fulfillment center, our mission is to provide our customers with the best logistics services, so they can focus more on what matter to them, growing their sales and delivering a remarkable customer experience. In 5 years, Wing has grown from a tiny apartment in Paris to hundreds of square meters of warehouses across France and more than 2 million parcels shipped.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify DTC ecommerce brands seeking to reduce post-purchase support costs, retain more revenue from returns, and increase repeat purchases through branded order tracking and exchange-first workflows

Audience

Online retailers and businesses searching for a quality solution to manage their products and sales

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$11 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CWILL
Founded: 2014
United States
www.cwill.com/parcelwill/

Company Information

Wing
Founded: 2015
France
en.wing.eu/

Alternatives

Alternatives

Categories

Returns Management Supported

Categories

Logistics Supported

Logistics Features

3PL Supported
Barcoding / RFID Supported
Container Tracking Supported
CRM Supported
Cross Docking Supported
Fleet Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Supported
Scheduling Supported
Shipping Management Supported
Transportation Management Supported

Integrations

Shopify Supported
WooCommerce Supported
Axis LMS Supported
CJdropshipping Supported
CWILL Supported
Dianxiaomi Supported
Flits Supported
Gorgias Supported
Growave Supported
HubSpot Customer Platform Not Supported
Intercom Supported
Klaviyo Supported
Loox Supported
PrestaShop Not Supported
Ryviu Supported
Shippo Supported
Shopify Email Supported
Stamped Supported
Yotpo Supported
Zendesk Supported

Integrations

Shopify Supported
WooCommerce Supported
Axis LMS Not Supported
CJdropshipping Not Supported
CWILL Not Supported
Dianxiaomi Not Supported
Flits Not Supported
Gorgias Not Supported
Growave Not Supported
HubSpot Customer Platform Supported
Intercom Not Supported
Klaviyo Not Supported
Loox Not Supported
PrestaShop Supported
Ryviu Not Supported
Shippo Not Supported
Shopify Email Not Supported
Stamped Not Supported
Yotpo Not Supported
Zendesk Not Supported
Claim ParcelWILL and update features and information
Claim ParcelWILL and update features and information
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Claim Wing and update features and information