PairSoft

PairSoft

3.4 out of 5 stars
Webdocs

Webdocs

Fortra
PairSoft Webdocs

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PairSoft:

About

Streamline operations and elevate your team's efficiency with PairSoft. Our AP automation, procurement, and document management solutions eliminate manual processes, cut costs, and free your team to focus on strategic initiatives. Experience our state-of-the-art invoice-to-pay solution, now integrated with advanced AI technology for faster, smarter results. Our customers report a significant 70% reduction in approval times and annual savings of $62,000 in employee hours. At PairSoft, we aim to transform your business operations through automation. Explore the future of automation at pairsoft.com, where you can leverage cutting-edge features like invoice capture, OCR, and comprehensive AP automation to transform your workflow. Whether you are a small business or a large enterprise, our solutions are designed to scale with your needs, providing robust functionality and ease of use. Join the growing number of businesses that trust PairSoft.
Webdocs:

About

Webdocs document management solutions provide forms and document management for the cloud, Windows, and IBM iSeries systems. With document management software, you can electronically capture, manage, and distribute all of your documents and data. Automatically route electronic documents and other files through approval, payment, order-to-ship, and other processes without the paper hassle. Connect ERP, POS, LOBS, and other systems to your document management software to keep data consistent across the organization. No more printing spool files or struggling to deliver reports in the right format. Create and deliver reports all in one tool. Webdocs provides the basis for electronic document management, and other branches of Webdocs software specialize in AP processes, forms management, and document creation and delivery.
PairSoft:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Webdocs:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
PairSoft:

Audience

CFO, Controller, Accounts Payable, Procurement, Purchasing, Finance, Fundraising
Webdocs:

Audience

Organizations interested in a powerful document management, document generation, forms management, and AP automation solution
PairSoft:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Webdocs:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
PairSoft:

API

Offers API Not Supported
Webdocs:

API

Offers API Not Supported
PairSoft:

Screenshots and Videos

Webdocs:

Screenshots and Videos

PairSoft:

Pricing

Monthly subscription
Free Version Not Supported
Free Trial Not Supported
Webdocs:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
PairSoft:

Reviews/Ratings

Overall 3.4 / 5
ease 3.0 / 5
features 4.2 / 5
design 3.4 / 5
support 3.0 / 5
Webdocs:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
PairSoft:

Pros & Cons from Real Users

Pros

  • Most importantly to us is the linkage to Raiser's Edge. The accessibility and linking has improved over the 5 years I have been using it. Being able to store gift and constituent documentation on the Raiser's Edge record is very useful. I also like the capability to do queries and reports on our data storage.
  • PairSoft has been a pretty reliable product for us and easy and versatile to use. Their customer service is, by far, the best of all the vendors we work with.
  • PairSoft provides us with useful software. We are able to digitally file our documents and have them linked to our Raiser's Edge database records for very convenient access. The Workflows are also a very good concept that could increase efficiency for whoever is filing the documents.
  • I love that PairSoft WorkPlace integrates with our financial software automatically, and we don't have to do anything.
  • Easy to use. Dependability is sometimes in question but for the most part it works..

Cons

  • The user support we have received has been very mixed and too often it has been with support people who are less than ideally trained in the product. This has caused some frustration. The user documentation and experience are not intuitive.
  • Sometimes when reaching out for a problem, I would prefer to chat with someone for quick resolution rather than starting a ticket. Setting up team members can be tricky.
  • Poor communication with Customer Success Managers. Very unprofessional overseas customer support. They often demonstrate complete unfamiliarity with the software. We have been using this software for 10 years and its been this way since we started. Fingers crossed that it keeps working since there is really no support to speak of.
  • The design and setup of the system is very complex. This makes it difficult to trouble-shoot occasionally, especially if it involves routing rules. As a result, it's also hard to train new administrators in relation to this.
  • Support stinks. My GP consultant opened up two tickets with support as we were trying to get PS to work with our SQL Server. Last ticket number was 114287. Support closed out ticket when the issue was not even solved. This has happened before when I was trying to get an issue resolved that came about when we switched to the cloud-based version. When support can't figure it out, they just close a ticket. Also, we spent many hours looking to implement workflow for AP in our company.
PairSoft:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Webdocs:

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported
PairSoft:

Company Information

PairSoft
United States
www.pairsoft.com
Webdocs:

Company Information

Fortra
Founded: 1982
United States
www.fortra.com/products/electronic-document-management-system-software
PairSoft:

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Webdocs:
SYDLE ONE

SYDLE ONE

SYDLE
PairSoft:

Categories

Accounts Payable Supported
AP Automation Supported
Document Scanner Supported
Finance Supported
Fundraising Supported
Procure to Pay Supported
Procurement Supported
Purchasing Supported
Webdocs:

Categories

PairSoft:

Accounts Payable Features

Approval Process Control Supported
Bank Reconciliation Supported
Cash Management Supported
Check Writing Supported
Duplicate Payment Alert Supported
Fraud Detection Supported
General Ledger Entry Supported
Vendor Management Supported

Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Supported
Document Capture Supported
Document Conversion Not Supported
Document Delivery Not Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Supported
Email Management Supported
File Recovery Supported
File Type Conversion Not Supported
Forms Management Supported
Full Text Search Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Supported
Version Control Supported

Fundraising Features

Alumni Management Not Supported
Auction Management Not Supported
Campaign Management Not Supported
Contribution Tracking Not Supported
CRM Supported
Donor Management Supported
Event Management Not Supported
Gift Matching Management Supported
Grant Management Not Supported
Membership Management Not Supported
Mobile Giving Not Supported
Payment Processing Not Supported
Pledge Management Not Supported
Prospect Management Not Supported
Raffles / Lotteries Not Supported
Recurring Giving Not Supported
Volunteer Management Not Supported

Procure to Pay Features

Billing & Invoicing Supported
Budgeting / Forecasting Supported
Compliance Management Supported
Contract Lifecycle Management Supported
Financial Reporting Supported
Integration Management Supported
Inventory Management Supported
Order Management Supported
Vendor Management Supported

Procurement Features

Asset Management Not Supported
Auction Management Not Supported
Bid Management Not Supported
Budget Management Supported
Catalog Management Supported
Contract Management Supported
Inventory Management Supported
Invoice Processing Supported
PunchOut Supported
Purchase Order Management Supported
Receiving Supported
Requisitions & Approvals Supported
Sourcing Management Supported
Spend Management Supported
Supplier Management Supported
Webdocs:

Document Management Features

Access Controls Not Supported
Archiving & Retention Not Supported
Collaboration Tools Not Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Not Supported
Document Capture Not Supported
Document Conversion Not Supported
Document Delivery Not Supported
Document Indexing Supported
Document Retention Not Supported
Electronic Signature Supported
Email Management Not Supported
File Recovery Not Supported
File Type Conversion Supported
Forms Management Not Supported
Full Text Search Not Supported
Offline Access Not Supported
Optical Character Recognition Supported
Print Management Not Supported
Version Control Supported
PairSoft:

Integrations

Acumatica Cloud ERP Supported
Blackbaud CRM Supported
Blackbaud Financial Edge NXT Supported
Blackbaud Raiser's Edge NXT Supported
Epicor Kinetic Supported
IBM i Not Supported
Microsoft Dynamics 365 Supported
Microsoft Dynamics 365 Business Central Supported
Microsoft Dynamics 365 Finance Supported
Microsoft Dynamics GP Supported
NetSuite Supported
Oracle E-Business Suite Supported
Oracle Fusion Cloud Financials Supported
SAP ERP Supported
Sage 100 Supported
Sage 300 Supported
Sage Intacct Supported
Yardi Breeze Supported
Webdocs:

Integrations

Acumatica Cloud ERP Not Supported
Blackbaud CRM Not Supported
Blackbaud Financial Edge NXT Not Supported
Blackbaud Raiser's Edge NXT Not Supported
Epicor Kinetic Not Supported
IBM i Supported
Microsoft Dynamics 365 Not Supported
Microsoft Dynamics 365 Business Central Not Supported
Microsoft Dynamics 365 Finance Not Supported
Microsoft Dynamics GP Not Supported
NetSuite Not Supported
Oracle E-Business Suite Not Supported
Oracle Fusion Cloud Financials Not Supported
SAP ERP Not Supported
Sage 100 Not Supported
Sage 300 Not Supported
Sage Intacct Not Supported
Yardi Breeze Not Supported
PairSoft:
Claim PairSoft and update features and information
Claim PairSoft and update features and information
Webdocs:
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Claim Webdocs and update features and information