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About

PackCapture, our video recording system is crafted to significantly improve the transparency and efficiency of warehouse operations. This cutting-edge technology meticulously documents the entire order packing process with clear video footage, capturing each step in real-time to provide a seamless chain of evidence. This extensive documentation is crucial for addressing customer inquiries, as it allows for the swift verification of order contents and accuracy. In the event of disputes or allegations of missing items, the recorded footage can be reviewed to confirm the presence and condition of each item during packing. PackCapture also includes timestamped recordings, the ability to print QR code for the customer to scan and pull up their video and order linking to Shopify to pull video links into your Shopify orders.

About

PallasMark is packing and receiving proof software for online sellers, warehouse teams, and third-party logistics providers. It lets staff record video, photos, and other evidence through a web app or iOS and Android apps, then link records to orders and warehouse workflows. Teams can open an order from a supported store or shipping integration, or scan a barcode, document packing or receiving, and share a public verification page and PDF proof package for returns, shipping claims, and disputes. Optional buyer approval and return-evidence requests support review workflows. PallasMark connects with Shopify, WooCommerce, Amazon, ShipStation, and ShipHero. A documented API and signed webhooks support custom system connections on eligible plans. A free tier includes up to five proof orders per month; paid plans provide higher monthly order limits and are billed annually.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

B2B ecommerce companies

Audience

E-commerce sellers, warehouses and 3PL fulfillment teams that need packing and receiving proof for returns, damage and chargeback disputes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$60/month
Free Version Not Supported
Free Trial Supported

Pricing

$29/month
Free plan: $0 for up to 5 proof orders per month. Pro: $348 billed annually, up to 100 proof orders per month; the displayed $29/month is a comparison figure, not a monthly-billed plan. Business: $1,188 billed annually, up to 400 proof orders per month. Paid plans include a 14-day free trial; Scale is contract-priced.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

PackCapture
Founded: 2024
Australia
packcapture.com

Company Information

PallasMark
Founded: 2026
United States
pallasmark.com

Alternatives

Alternatives

MyOrderDesk

MyOrderDesk

Print Reach

Categories

Categories

Order Fulfillment Supported

Integrations

Amazon Seller Central Not Supported
ShipHero Not Supported
ShipStation Not Supported
Shopify Not Supported
WooCommerce Not Supported

Integrations

Amazon Seller Central Supported
ShipHero Supported
ShipStation Supported
Shopify Supported
WooCommerce Supported
Claim PackCapture and update features and information
Claim PackCapture and update features and information
Claim PallasMark and update features and information
Claim PallasMark and update features and information