TaskRay

TaskRay

Bracket Labs
+
+

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About

Pacer is a user-friendly Project / Task Management tool for projects & pre-openings with multiple people or locations, keeping clones / templates connected to provide powerful analytics to optimize outcomes. The need to rollout initiatives with "speed to market" is evolving faster than ever and companies need to act now to meet the heightened expectations of their customers. Implementing enterprise-wide change requires agility, accountability, and reliability; achievable when using the right tools. 4MyRollout optimizes how change and innovation is enacted, tracked, and iterated upon. We appreciate the unique needs of these types of projects, unlike mass-market project management apps. We understand that each location has its own differentiators; the relationships between above property and on location users; and the complexity of opening new locations. We appreciate our end users are not tech experts and they need an app that requires little to no training.

About

Your Ticket to First Class Customer Onboarding. There’s a reason we're the best Salesforce-native app for customer onboarding. Our TaskRay in 60 seconds video covers the 4 critical steps and best practices for onboarding, just a few of the things that set us apart. TaskRay is the Leader in Customer Onboarding in Salesforce. TaskRay, an innovative customer onboarding and project management solution, helps companies manage their onboarding and implementation processes, drive greater efficiencies, and create unmatched customer experiences—all within Salesforce.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hospitality organizations, Restaurants, Franchised Businesses, Multi-location businesses, Retail, Property Management Companies

Audience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$19.00/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • The software is easy to use, it is customizable, easily accessible to anyone, flexible, and is multifaceted.
  • - impromptu changes possible - really flexible - easy to handle - self-explanatory - can be used as a collaborative tool, tagged comments
  • Easy to work with, track, reporting etc. It is expensive and cant really use it for all my projects.
  • User Friendly and have good edit tools.
  • Ease of access and user friendly interface. The support is outstanding! overall very easy to use for all levels of colleagues.

Cons

  • The software could use some improvement on the reporting feature. Many times as a user we get asked to run different reports that we do not have access.
  • - currently not yet mobile-friendly - changes to contact information can't be made cross-baselines
  • That is you have to add something you need to go back to a baseline. And if you are half done and want to update sections and adjust timing.. you need to delete that baseline and load the new one again having to update everything was completed all over again
  • Team Members need to get used to use it as a task.
  • So far no complaints, as an administrator I would like some additional features to highlight upcoming milestones to team members outside of the project.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Pacer
Founded: 2009
United States
www.getpacer.com

Company Information

Bracket Labs
taskray.com

Alternatives

Alternatives

Mission Control

Mission Control

Aprika Business Solutions
Inspire Planner

Inspire Planner

Inspire Planner Inc.

Categories

Categories

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Not Supported
Gantt Charts Supported
Mobile Access Supported
Percent-Complete Tracking Supported
Progress Tracking Not Supported
Recurring Tasks Supported
Reporting/Analytics Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Not Supported
Task Scheduling Not Supported
Task Tracking Supported
Time Tracking Not Supported
To-Do List View Supported

Project Management Features

Agile Methodologies Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Not Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Not Supported
Resource Management Not Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Integrations

Salesforce Not Supported
Workato Not Supported

Integrations

Salesforce Supported
Workato Supported
Claim Pacer and update features and information
Claim Pacer and update features and information
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