+
+

Related Products

  • CXT Software
    70 Ratings
    Visit Website
  • Detrack
    149 Ratings
    Visit Website
  • Descartes Fleet Performance Management
    28 Ratings
    Visit Website
  • DrayMaster
    1 Rating
    Visit Website
  • Verizon Connect
    1,003 Ratings
    Visit Website
  • Vibe Retail
    89 Ratings
    Visit Website
  • PDFCreator
    557 Ratings
    Visit Website
  • MindCloud
    83 Ratings
    Visit Website
  • Rezku Point of Sale
    64 Ratings
    Visit Website
  • Trinium TMS
    1 Rating
    Visit Website

About

Boost your online sales by offering to your clients scheduled deliveries as the new market standard. All our product ecosystem has been designed in-house in order to ensure the best delivery experience at competitive rates. The best-rated delivery experience in Europe across all different channels. We operate our own distribution centers and last-mile delivery stations. All our line-hauls are dedicated and all our drivers are professional drivers. More than 60 cities in 4 countries and growing!

About

Routal Planner is a platform where you can plan and optimize your routes in a matter of minutes, saving hundreds of hours at the end of the year and gaining more than 30% efficiency in your last mile logistics. The tool is so easy to use that in less than 20 minutes you will be able to start planning routes and save time. Large companies like Volkswagen or Heineken trust Routal.com, but also hundreds of small and medium-sized companies are growing thanks to the improvement in their processes. Plan your routes including time frames, weight and volume restrictions. Send the routes to your drivers mobile phones and have control of your operation at all times. Send direct messages to your customers to let them know when their route starts or their stop is near. Reduce the amount of failed deliveries and improve your customer success.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Individuals or businesses interested in an on-demand courier and parcel last-mile delivery service

Audience

Small, medium or large companies, logistics, delivery, food and beverage, passenger transport, distribution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

€19 per month per license
Routal light License €19 per month per vehicle
Routal Standard License €49 per month per vehicle
Routal North Star License €89 per month per vehicle
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Literally nothing. I see zero value in merchants using this service, the merchant does literally everything between Asia (China) and Europe (Spain) within 3-4 CALENDAR days, while Paack is, well, sitting down sipping their tea, it seems.
  • Nothing - I would give them negative stars if I could. They lied about the status of my deliveries and I have seen many online reviews say9ing the same thing. They. Just. Lie.
  • I do not have a single pro to give them, they never delivered my order, lied about it and just sent the item back to Amazon....

Cons

  • Avoiding responsibility. Poor response rate or zero response rate. Chat agents can't provide detailed information. Chat agents don't have insights to carrier's details. Packages are always late. Difficult to get a hold of a Customer Care agent. Telephone line 'always busy'. Status page not updated efficiently, accurately, and often.
  • I ordered something from Amazon Spain for expedited delivery. Paack is the delivery company that Amazon contracted with to deliver this/my package. Paack sent me emails on two different days saying they attempted to deliver my package but this is absolutely incorrect, false, and a lie. My husband and I purposely each stayed home all day every day to await the delivery because we live in an apartment building that guests can only enter by ringing our apartment so we can open the main lobby door. And when people call us from the outside keypad, we know because the light on our intercom-phone lights up, and if we do not pick up the intercom-phone to open the door or don't pick up the intercom-phone because we are not home, the light stays on. The light never came on. And regardless, we were ALWAYS home because we did not want to miss the delivery.
  • Never delivered package. No communication. No reachable support. Delivery range was 9AM to 10PM.

Pros & Cons from Real Users

Pros

  • I've been using Routal Planner for route planning and optimization in my business, and it's been awesome! The service is top, and their support team is always there when you need them. The tool adapts perfectly to my needs, making my work so much easier
  • The tool is very easy to use and when we have questions, their team is always available to help us :) Also, it has helped us a lot to reduce cancelled deliveries thanks to their notification functionality to our customers.
  • We have been using Routal for a long time and we are very satisfied with the tool. They have shown a great capacity to adapt to the market, constantly adding new functionalities that improve user experience
  • Easy to use once you understand the role of vehicles and how you want them to operate. Simple mapping and routes and the ability to instantly share this with drivers is good.
  • Keeping our clients informed with real-time updates is effortless, and it's been instrumental in reducing failed deliveries, ensuring everything stays on track.

Cons

  • It's not the cheapest option out there, but honestly, the price is worth it for the quality you get
  • We didn't find any negative points. For what we use it for, it works great
  • At the moment, I can't find any negative points in the tool, as it perfectly meets all our needs.
  • Struggled with optimising routings when using more than 2 vehicles, it probably does it, but i could not do it.
  • It doesn't offer a free license like some competitors.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Paack
Founded: 2015
Spain
paack.co

Company Information

Routal
Founded: 2015
Spain
routal.com

Alternatives

Alternatives

TourSolver

TourSolver

Nomadia Group
Maxoptra

Maxoptra

MaxOptra
Tookan

Tookan

JungleWorks

Categories

Courier Supported
Last Mile Delivery Supported

Categories

Courier Supported
Fleet Management Supported
Last Mile Delivery Supported
Route Planning Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Not Supported
Compensation Management Not Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Not Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Not Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Transportation Management Features

Billing & Invoicing Not Supported
Carrier Management Not Supported
Customer Management Not Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Shipment Management Supported

Integrations

Airtable Not Supported
Google Not Supported
Google Sheets Not Supported
LastPOS Supported
Make Not Supported
Microsoft Excel Not Supported
Odoo Not Supported
SuiteMaster Not Supported
monday AI work platform Not Supported
parcelLab Supported

Integrations

Airtable Supported
Google Supported
Google Sheets Supported
LastPOS Not Supported
Make Supported
Microsoft Excel Supported
Odoo Supported
SuiteMaster Supported
monday AI work platform Supported
parcelLab Not Supported
Claim Paack and update features and information
Claim Paack and update features and information
Claim Routal Planner and update features and information
Claim Routal Planner and update features and information