+
+

Related Products

  • CXT Software
    70 Ratings
    Visit Website
  • Detrack
    148 Ratings
    Visit Website
  • Descartes Fleet Performance Management
    28 Ratings
    Visit Website
  • DrayMaster
    1 Rating
    Visit Website
  • NovusMED
    1 Rating
    Visit Website
  • RouteGenie
    49 Ratings
    Visit Website
  • Vibe Retail
    83 Ratings
    Visit Website
  • PDFCreator
    557 Ratings
    Visit Website
  • VisitUs Reception
    84 Ratings
    Visit Website
  • Rezku Point of Sale
    65 Ratings
    Visit Website

About

Boost your online sales by offering to your clients scheduled deliveries as the new market standard. All our product ecosystem has been designed in-house in order to ensure the best delivery experience at competitive rates. The best-rated delivery experience in Europe across all different channels. We operate our own distribution centers and last-mile delivery stations. All our line-hauls are dedicated and all our drivers are professional drivers. More than 60 cities in 4 countries and growing!

About

Routal Planner is a platform where you can plan and optimize your routes in a matter of minutes, saving hundreds of hours at the end of the year and gaining more than 30% efficiency in your last mile logistics. The tool is so easy to use that in less than 20 minutes you will be able to start planning routes and save time. Large companies like Volkswagen or Heineken trust Routal.com, but also hundreds of small and medium-sized companies are growing thanks to the improvement in their processes. Plan your routes including time frames, weight and volume restrictions. Send the routes to your drivers mobile phones and have control of your operation at all times. Send direct messages to your customers to let them know when their route starts or their stop is near. Reduce the amount of failed deliveries and improve your customer success.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Individuals or businesses interested in an on-demand courier and parcel last-mile delivery service

Audience

Small, medium or large companies, logistics, delivery, food and beverage, passenger transport, distribution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

€19 per month per license
Routal light License €19 per month per vehicle
Routal Standard License €49 per month per vehicle
Routal North Star License €89 per month per vehicle
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Literally nothing. I see zero value in merchants using this service, the merchant does literally everything between Asia (China) and Europe (Spain) within 3-4 CALENDAR days, while Paack is, well, sitting down sipping their tea, it seems.
  • Nothing - I would give them negative stars if I could. They lied about the status of my deliveries and I have seen many online reviews say9ing the same thing. They. Just. Lie.
  • I do not have a single pro to give them, they never delivered my order, lied about it and just sent the item back to Amazon....

Cons

  • Avoiding responsibility. Poor response rate or zero response rate. Chat agents can't provide detailed information. Chat agents don't have insights to carrier's details. Packages are always late. Difficult to get a hold of a Customer Care agent. Telephone line 'always busy'. Status page not updated efficiently, accurately, and often.
  • I ordered something from Amazon Spain for expedited delivery. Paack is the delivery company that Amazon contracted with to deliver this/my package. Paack sent me emails on two different days saying they attempted to deliver my package but this is absolutely incorrect, false, and a lie. My husband and I purposely each stayed home all day every day to await the delivery because we live in an apartment building that guests can only enter by ringing our apartment so we can open the main lobby door. And when people call us from the outside keypad, we know because the light on our intercom-phone lights up, and if we do not pick up the intercom-phone to open the door or don't pick up the intercom-phone because we are not home, the light stays on. The light never came on. And regardless, we were ALWAYS home because we did not want to miss the delivery.
  • Never delivered package. No communication. No reachable support. Delivery range was 9AM to 10PM.

Pros & Cons from Real Users

Pros

  • I've been using Routal Planner for route planning and optimization in my business, and it's been awesome! The service is top, and their support team is always there when you need them. The tool adapts perfectly to my needs, making my work so much easier
  • The tool is very easy to use and when we have questions, their team is always available to help us :) Also, it has helped us a lot to reduce cancelled deliveries thanks to their notification functionality to our customers.
  • We have been using Routal for a long time and we are very satisfied with the tool. They have shown a great capacity to adapt to the market, constantly adding new functionalities that improve user experience
  • Easy to use once you understand the role of vehicles and how you want them to operate. Simple mapping and routes and the ability to instantly share this with drivers is good.
  • Keeping our clients informed with real-time updates is effortless, and it's been instrumental in reducing failed deliveries, ensuring everything stays on track.

Cons

  • It's not the cheapest option out there, but honestly, the price is worth it for the quality you get
  • We didn't find any negative points. For what we use it for, it works great
  • At the moment, I can't find any negative points in the tool, as it perfectly meets all our needs.
  • Struggled with optimising routings when using more than 2 vehicles, it probably does it, but i could not do it.
  • It doesn't offer a free license like some competitors.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Paack
Founded: 2015
Spain
paack.co

Company Information

Routal
Founded: 2015
Spain
routal.com

Alternatives

Alternatives

TourSolver

TourSolver

Nomadia Group
Maxoptra

Maxoptra

MaxOptra
Tookan

Tookan

JungleWorks
Internet Dispatcher

Internet Dispatcher

IDS Internet Dispatch Services

Categories

Categories

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management Features

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Fleet Management Features

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Route Planning Features

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Integrations

Airtable
Google
Google Sheets
LastPOS
Make
Microsoft Excel
Odoo
SuiteMaster
monday AI work platform
parcelLab

Integrations

Airtable
Google
Google Sheets
LastPOS
Make
Microsoft Excel
Odoo
SuiteMaster
monday AI work platform
parcelLab
Claim Paack and update features and information
Claim Paack and update features and information
Claim Routal Planner and update features and information
Claim Routal Planner and update features and information