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About

Gone are the days when next-day delivery was a retailer's USP. This is now an expectation of consumers and you therefore need to differentiate to stand out from your competitors to generate true customer loyalty. Primis is integrated with all well-known carrier networks, as well as those lesser-known newly emerging carriers. Further carrier integrations can also be achieved. At Primis, we consider the post-purchase stage of an ecommerce purchase as critical to a brand's success as having an intuitive and visually appealing ecommerce site. If you do not get the post-purchase stage right, you will push your customers away, increase your wismo costs, and miss out on a chance to delight your customers.

About

Return Rabbit is a returns and exchanges management platform tailored for Shopify brands, transforming the post-purchase experience into a revenue-generating channel by prioritizing exchanges over refunds. Its features include a fully customized, branded returns portal that matches site colors, logos, messaging, and imagery, ensuring consistency with the brand identity. It comes with a sophisticated product recommendation engine and full-catalog exchange functionality, enabling instant exchanges and encouraging upsells. It supports printerless, QR code-based returns, scheduled pickups, in-store drop-offs, and carrier-managed returns to simplify the customer experience. On the back end, merchants benefit from automation tools such as custom business rules that auto-approve or flag returns, tailored return causes, and workflows designed to save time and reduce manual effort.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Users interested in a platform to increase interactions between the consumer and retailer

Audience

Shopify merchants seeking a solution to minimize refunds, boost revenue, and enhance customer loyalty

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$250 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

PRIMIS
Founded: 2020
United Kingdom
primis.cx

Company Information

Return Rabbit
United States
returnrabbit.com

Alternatives

Alternatives

UpOrder

UpOrder

UpOrder by Pantastic

Categories

Categories

Integrations

Shopify
Amazon
BigCommerce
Gorgias
Magento
Salesforce
ShipHero
ShipStation
WooCommerce

Integrations

Shopify
Amazon
BigCommerce
Gorgias
Magento
Salesforce
ShipHero
ShipStation
WooCommerce
Claim PRIMIS and update features and information
Claim PRIMIS and update features and information
Claim Return Rabbit and update features and information
Claim Return Rabbit and update features and information