eGain AnalyticseGain Corporation
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Related Products
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About
PPC Ninja is an industry leading software for Amazon PPC automation. It's the secret sauce of how we efficiently deliver winning results for our full-service clients. If you want to manage your own ad account like a pro, it's available for you to use on its own.
✔ Great for agencies and brands
✔ Provides daily bid recommendations or full automation
✔ Helps you discover new keywords
✔ Helps you find bleeding keywords
✔ Automatically downloads your Search Term Reports
✔ Allows 50+ bulk operations without any .csv
✔ Excel-like UI to slice and dice data many ways
✔ Does not bind you to any PPC technique
✔ Support for Sponsored Products, Sponsored Brands Video, Sponsored Display Ads
✔ Works in all available Amazon markets - Europe, North America, Japan, Australia, Singapore, UAE, Brazil, Mexico, Netherlands
✔ Multi-user support
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About
eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Amazon sellers
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Audience
Customer engagement platform for enterprises
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$99 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationPPC Ninja
Founded: 2018
United States
www.ppcninja.com
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Company InformationeGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/
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