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About

With professional communications messaging service, fast, friendly and focused is exactly what you get from our highly-trained, highly competent telephone answering service operators. We use state-of-the-art technology to ensure consistency, reliability and security, but when it comes to the human element – well, we’re a bit old-school and proud of it. When your customers call, you can be sure they won't deal with inconsistent service, language issues or hear dogs barking in the background. Make sure calls get directed to the right person at the right time. No matter how complex, we can comply with your protocols to make sure that calls get channeled to the person on call or a pre-determined individual at your office. With answering services by PCMSI, we can also do basic preliminary screening of caller’s issues or questions, ensuring that calls get dispatched efficiently, saving the time and hassles of transferring calls within your office.

About

The telephone answering needs of each Paperclip client are unique. We work with you to understand your culture, systems and processes, so that we can tailor our telephone answering to your specific requirements. If you are on a webpage and an icon appears asking whether you need any help, this is Live Chat. If you have used Live Chat and believe having it on your website could help your business, Paperclip can help. For many organisations, when the telephone rings it is a new or existing client wanting to make an appointment, reservation or booking. Miss the call and you lose the business. If you are looking for telephone answering services, Paperclip is the right answer for you. One of the UK’s leading and longest-established specialists, Paperclip can answer your calls, manage your bookings and appointments, take orders for you and be your live chat operator.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Contact centers and businesses interested in a professional communications messaging service provider to engage their customers

Audience

Companies searching for a reception service that helps with appointments, bookings and reservations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

PCMSI
Founded: 1962
United States
pcmsi.com/answering-services/

Company Information

Paperclip
United Kingdom
www.paperclip.co.uk

Alternatives

Alternatives

Notis

Notis

Notis.ai
Verbatim

Verbatim

Verbatim Telephone Answering Service

Categories

Categories

Answering Services Supported
Legal Answering Supported

Integrations

Hindsight Not Supported
SmartOffice Not Supported

Integrations

Hindsight Supported
SmartOffice Supported
Claim PCMSI and update features and information
Claim PCMSI and update features and information
Claim Paperclip and update features and information
Claim Paperclip and update features and information