OtelloHotech
|
||||||
Related Products
|
||||||
About
Increase your guests' satisfaction by following their footsteps and increase your income by using a fully integrated system. Help your guests customize their travel experience. A unique platform that gives you access to real-time performances of all departments of your facility from your mobile device. Otello HoDP is a data-driven platform that helps accommodation processes to be fully integrated with each other. Uninterrupted communication between housekeeping and front desk. Process tracking, time management and real-time transactions. Increase your brand value and guest loyalty with the unique Otello platform. Easy analysis of guest data, reaching different segments with the right marketing method. Follow-up of requests, requests, complaints and suggestions, transferring them to the relevant department as a task, personnel assignments.
|
About
Triple your customer service response speeds with our chat-based concierge, which automatically reroutes requests and reservations for immediate fulfillment, leaving your guest support team free to attend to complex requests. Build relationships with your guests before, during, and after their stays with personalized conversations across multiple channels. Maintain full oversight of all areas of your property, enabling easy access and management of macro and microsystems from one place. We help your team adapt quickly to the new system, with informative onboarding walkthroughs and tutorials offered online or on-site where requested, and the provision of detailed hospitality SOP guides that are easy to follow.
|
|||||
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Hotels and accommodation businesses in need of a solution to manage their customers and guests
|
Audience
Travel and hospitality technology solution that helps agencies elevate guest experiences
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
$6 per room per month
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationHotech
Founded: 1999
Turkey
hotech.com.tr/products/detail/otello-gem
|
Company InformationTrabble
Founded: 2015
Singapore
www.trabble.co/products
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Hospitality Property Management Features
Built-in Accounting
Supported
Catering
Supported
CRM
Supported
Employee Management
Not Supported
Extended Stay
Supported
Front Office Management
Supported
GDS / OTA Integration
Supported
Group Management
Supported
Guest Experience (GEM)
Supported
Housekeeping Management
Supported
Loyalty Program
Supported
Maintenance Management
Supported
Marketing Automation
Supported
Marketing Management
Supported
Multi-Property
Supported
Online Booking
Supported
Point of Sale (POS)
Supported
Reservations Management
Supported
Reviews Management
Supported
Single Property
Supported
Vacation Rental
Supported
|
||||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|