Ordyx
Silverware
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About

Ordyx is a cloud-based Point of Sale (POS) solution for restaurants and hospitality businesses. Highly accessible and affordable with no contracts included. Ordyx gives businesses the tools they need to stand out in today's competitive restaurant environment. The platform provides a rich set of features that includes online ordering, inventory tracking, time and attendance, delivery, loyalty programs, integrated gift cards, iphone/iPad compatibility, and more.

About

Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Full dining, quick service, bars, nightclubs, and hotels.

Audience

Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Ordyx One Setup ordyx-Login Ordyx-CustomerStatus Iphone Orders Screenshot Ordyx Handheld Handheld view View more images or videos

Screenshots and Videos

Play Video Silverware: Advanced Hospitality Technology Silverware: GuestX Silverware: Mobile Device Silverware: Mobile App Silverware: Heartbeat Analytics Dashboard Silverware: Fixed POS View more images or videos

Pricing

$60
First Terminal - $60
Additional Terminal - $20
Additional Handheld - $7
Free Version Not Supported
Free Trial Not Supported

Pricing

$49.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.1 / 5
ease 4.4 / 5
features 4.2 / 5
design 4.0 / 5
support 4.0 / 5

Pros from Real Users

Pros

  • They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me.
  • I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems.
  • I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports.
  • All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on.
  • The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff.
  • Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout
  • All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget.
  • User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support
  • Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Ordyx
Founded: 2002
United States
www.ordyx.com

Company Information

Silverware
Founded: 1992
Canada
www.silverwarepos.com

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Categories

Bar POS Supported
Food Service Management Supported
Hospitality Property Management Supported
Point of Sale Supported
Restaurant Inventory Management Supported
Restaurant Management Supported
Restaurant POS Supported
Time & Attendance Supported

Categories

Food Service Analytics Supported
Point of Sale Supported
Restaurant Data Analytics Supported
Restaurant Inventory Management Supported
Restaurant Management Supported
Restaurant POS Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Not Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Not Supported
Waitstaff Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported
Show More Features

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Food Service Management Features

Costing Supported
For Cafeterias Not Supported
For Healthcare Facilities Not Supported
Free / Reduced Meals Not Supported
Inventory Management Supported
Menu Planning Not Supported
Nutritional Analysis Not Supported
Online Payments / Funding Supported
Point of Sale (POS) Supported
Purchasing Supported
Recipe Management Supported
Schools Not Supported
Tray Tracking Not Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Not Supported
Online Booking Not Supported
Point of Sale (POS) Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Not Supported

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Not Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Integrations

MarketMan Supported
WebRezPro Supported
ADP Workforce Now Supported
Access Procure Wizard Not Supported
Adaco Not Supported
Ameego Not Supported
Atlas Direct Tips Not Supported
Crave Not Supported
Flipdish Not Supported
HotSchedules Supported
Incentivio Not Supported
Mailchimp Transactional Email (Mandrill) Supported
Mirada XD Not Supported
Navi Not Supported
Push Operations Not Supported
Twilio Not Supported
Yellow Dog Inventory Not Supported
Zip Forecasting Not Supported
Show More Integrations
View All 14 Integrations

Integrations

MarketMan Supported
WebRezPro Supported
ADP Workforce Now Not Supported
Access Procure Wizard Supported
Adaco Supported
Ameego Supported
Atlas Direct Tips Supported
Crave Supported
Flipdish Supported
HotSchedules Not Supported
Incentivio Supported
Mailchimp Transactional Email (Mandrill) Not Supported
Mirada XD Supported
Navi Supported
Push Operations Supported
Twilio Supported
Yellow Dog Inventory Supported
Zip Forecasting Supported
Show More Integrations
View All 28 Integrations
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