Response

Response

CoLinear Systems
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+

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About

Orderwerks is a B2B focused Order, Inventory and Fulfillment management platform offering rich features, new technology and integrations to connect your operations together. Customer Ordering, Internal User Ordering, Catalog Management, Order Management, Bulk Management Features, File Uploads, Quotes, and much more. Virtually an unlimited number of ways to customize Orderwerks to perfectly fit your business needs.

About

CoLinear Systems was founded in 1985 to design and develop an application for mail-order management. Since its introduction, the RESPONSE order processing software package has consistently led the market of high-volume, multi-user, order processing and fulfillment solutions across multiple channels. RESPONSE plays well with others. We have integrations with front-end shopping carts, payment processors, shipping systems, ERPs, fraud detectors, marketing systems, and many more partners that help our customers get their jobs done. RESPONSE serves customers of all sizes from small to mid-size businesses that see between 10 and 10,000 orders a day. We have an Order Management Solution that meets your needs and we will be the first ones to tell you if we can’t. RESPONSE provides everything you need to run your multi-channel direct commerce catalog, mail order, internet, and retail operations more efficiently.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

For Manufacturers, Distributors and More.

Audience

Companies searching for a solution to run their multi-channel direct commerce catalog

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Versatility, adaptability, ease of use, great customer service, always willing to take feedback and ideas to help improve the process.
  • We love having an all-in-one system for our ordering and fulfillment. Our entire order workflow can be managed through Orderwerks. The offline feature works great for our field sales reps, as many are sometimes in rural areas where a data signal is weak. The scan and pick features help maintain a simple and accurate order fulfillment process in the warehouse. Also, the ever growing list of integrations offers great flexibility to businesses.
  • Orderwerks is extremely user friendly and is specifically designed with our company's needs in mind!

Cons

  • Can get a little confusing on the administrative end at times, but that's nothing to work about because they have great customer support that can help you anytime.
  • Only con would be in regards to the Quickbooks Desktop Integration. It isn't really something that is an issue with Orderwerks, but moreso with Quickbooks. Depending on what data is being sent to Quickbooks Desktop, there are sometimes issues with Sales Orders or Invoices not being created. But, support is very quick to resolve any problems that come up, usually within a few minutes!
  • I cannot think of any cons regarding Orderwerks. Any issues that we have are resolved immediately!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Orderwerks
Founded: 2018
United States
www.orderwerks.com

Company Information

CoLinear Systems
Founded: 1984
United States
www.colinear.com

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Categories

B2B eCommerce Supported
Order Entry Supported
Order Management Supported

Categories

Catalog Management Supported
Order Entry Supported
Order Management Supported

Order Entry Features

Back Order Management Supported
Customer Database Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Not Supported
Shipping Management Supported
Special Order Management Supported

Order Entry Features

Back Order Management Not Supported
Customer Database Supported
Inventory Management Supported
Order Fulfillment Not Supported
Order Management Supported
Real Time Order Entry Not Supported
Remote Order Entry Not Supported
Shipping Management Not Supported
Warehouse Management Not Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Not Supported
Order Fulfillment Not Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Supported
Shipping Management Not Supported
Special Order Management Not Supported

Catalog Management Features

Catalog Creation Supported
Content Library Not Supported
Content Management Not Supported
Cross Selling Functionality Not Supported
Custom Product Attributes Not Supported
Customizable Catalogs Not Supported
Desktop Publishing Not Supported
Pricing Management Not Supported
Product Comparison Not Supported
Search Not Supported

Integrations

Fishbowl Supported
OpenCart Supported
QuickBooks Desktop Premier Supported
QuickBooks Desktop Pro Supported
QuickBooks Enterprise Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
QuickBooks Payments Supported
ShipStation Supported
Shopify Supported
Slack Supported
TaxJar Supported
WooCommerce Supported
Zoho CRM Plus Supported

Integrations

Fishbowl Not Supported
OpenCart Not Supported
QuickBooks Desktop Premier Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Enterprise Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
QuickBooks Payments Not Supported
ShipStation Not Supported
Shopify Not Supported
Slack Not Supported
TaxJar Not Supported
WooCommerce Not Supported
Zoho CRM Plus Not Supported
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