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About

We run with the reliability of an in-house server but with the accessibility of a cloud solution, allowing you to view your data and run your restaurant anywhere from any device. The one-stop shop for your point of sales needs. From online ordering to customizable kitchen display screens, we'll work with you to implement a reliable POS system that will help your restaurant grow. Today's technology driven world can overflow into your business operations but with OrderCounter, there is no dedicated Backoffice station keeping you leashed to one particular station. Any function, at any station, in real time, without logging into a back office. Or stay out from under your staff's feet entirely by working from your own device.

About

RestroERP software supports business operations in the food and beverage industry which are running individually or multiple outlets with daily operations, point of sale functions and kitchen processes for food courts, cafe, ice cream parlors, quick service restaurants, etc. RestroERP enables you to manage all your Restaurant Management operations and requirements using a single interface. RestroERP Software can help You to:- Increase in profit: It helps in increasing revenues and optimizes cost by strategic reports generation anywhere anytime. Accuracy: Automation in RestroERP in various business operations like Automated billing & discount calculations. Enhance business: Groom your Restaurant at the latest advancements, send an SMS/Email invoice. It helps in engaging the customer base. Save time: In Processes like Auto-inventory Faster Billing & Sales update, no manual effort is required.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants looking for an all-in-one hybrid Point of Sale, online ordering, and employee scheduling solution

Audience

Multiple Outlet

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

7500₹/User
Multiple plans available
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.1 / 5
features 4.6 / 5
design 4.8 / 5
support 4.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.6 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Support, we were having issues understanding reporting at Reservoir Bar and Grill on a Friday and the owner was not happy going into the weekend with the report looking off. Jack was able to explain everything and provided excellent assistance.
  • Reliable, hybrid POS system that minimizes downtime and keeps operations smooth. Tailored solutions for small-medium businesses Dynamic back office reporting capabilities Locally invested — OrderCounter understands the unique needs of local businesses.
  • The biggest pro about OrderCounter is the accessibility of help right then and there with their support team. They have been able to solve any issue we've had with our POS system. You can tell their employees are very familiar with the software and the willingness to assist you is top notch. We had some issues with our kitchen printer and within 15 minutes the problem was resolved each time. The support team even called me a week later to check in to make sure we haven't had any other problems. The product itself has made our business run more efficient as well as give us the ability to offer new services like online ordering. I also really like how customizable the POS system is. All the adjustments are endless so you can really pin point how you want it to be and how you think it will make your business more efficient. OrderCounter POS does it all.
  • Ease of Use. Very Customizable. Changes to menu items can be made by a manager on the fly. Support is always there.
  • Top Notch equipment, service !! Great all around System is really great in restaurant and bar C’est Bon

Cons

  • It was mostly us not understanding the reporting.
  • can't think of any major cons for my system. In the event my internet goes down, I'm still able to use my system and process payments.
  • Only con I can really think about is if you are not somewhat technically inclined it may be a little difficult trying to understand and setup or update items on your menu. We also had some issues with our reports not lining up as far as totals since we introduced online ordering, but has been resolved!
  • Some of the canned reports do not give us exactly what we really want, but there are enough to choose from to get the info by using two reports and viewing side by side.
  • Everything this system has to offer is really great .

Pros & Cons from Real Users

Pros

  • Restro ERP is best in managing Restaurants, Hotels, Café, Dining area and Other outlets from a single point of control. It provide POS, hardware & system to interlink each processes. It helps in revenue generation, reduce the errors in billing, ordering etc. The various reports helps in taking the right decisions at right time.
  • The cloud storage feature has made my data safe and more accessible from anywhere.
  • Services and support are really good. I had asked for the support even after their office timings and they helped me out. Thanks.
  • SMS integration feature is cool, I get Instant alerts of each and every transactions on my Mobile Number.
  • POS Feature of RestroERP I like the most. It helped me to speedup checkout process in my business operation.

Cons

  • Backend is technical and need to interlink with related hardware's like POS , handheld etc. A small training is only provided by RestroERP initially covers maximum of the features.
  • When I purchased this software there is no facility for mobile reporting. But now they update the system and now I can see all reports on mobile.
  • No problem with the software. support is also there for any issue. They properly train my employees for operating software.
  • It will more convenient to operate if it has Android app.
  • In earlier time I was unable checkout consumers due to so much crowd, Now it becomes so sorted and easy.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

OrderCounter
Founded: 2006
United States
home.ordercounter.com

Company Information

RestroERP
Founded: 2014
India
restroerp.com

Alternatives

Alternatives

E-Restro

E-Restro

JP Software Technologies
Flax Hospitality Platform

Flax Hospitality Platform

ERPLY Retail Software
Toast POS

Toast POS

Toast, Inc.
Maitre'D POS

Maitre'D POS

PayFacto
rpower POS

rpower POS

RPOWER Holdings Inc
rpower POS

rpower POS

RPOWER Holdings Inc
OVVI POS

OVVI POS

OVVI

Categories

Bar POS Supported
Point of Sale Supported
Restaurant POS Supported

Categories

Bakery Supported
Bar POS Supported
Restaurant POS Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Bakery Features

Accounting Management Supported
Customer Management Supported
Inventory Management Supported
Labor Cost Calculator Supported
Nutrition & Ingredient Labels Supported
Nutrition Analysis Supported
Production Management Supported
Recipe / Formula Costing Supported
Recipe / Formula Management Supported
Sales History Supported
Sales Management Supported

Integrations

Flipdish Supported

Integrations

Flipdish Not Supported
Claim OrderCounter and update features and information
Claim OrderCounter and update features and information
Claim RestroERP and update features and information
Claim RestroERP and update features and information