OrderCounter

OrderCounter

4.5 out of 5 stars
Reflection POS

Reflection POS

National Computer Corporation
OrderCounter Reflection POS

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OrderCounter:

About

We run with the reliability of an in-house server but with the accessibility of a cloud solution, allowing you to view your data and run your restaurant anywhere from any device. The one-stop shop for your point of sales needs. From online ordering to customizable kitchen display screens, we'll work with you to implement a reliable POS system that will help your restaurant grow. Today's technology driven world can overflow into your business operations but with OrderCounter, there is no dedicated Backoffice station keeping you leashed to one particular station. Any function, at any station, in real time, without logging into a back office. Or stay out from under your staff's feet entirely by working from your own device.
Reflection POS:

About

Your POS system needs to be up and running to help your business. Reflection POS does not require a server or an internet connection. All of your data is stored on each terminal and automatically distributed across your POS system. If a terminal goes down your business keeps moving. Automatically routing orders to the specified prep stations. Creating order channels to bar, dining rooms, etc. Transferring payments between the bar and table. Combining or separating checks. Adding times to check for speed of service. Providing user-friendly screen-ordering for updating order and payment processing. Creating customizable administration permissions to control what employees can access. Interacting with drive-thru monitors to provide customers with real-time order confirmations. Creating a step-by-step ordering process for employees. Cutting labor costs by monitoring schedules and creating real-time reports.
OrderCounter:

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Reflection POS:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
OrderCounter:

Audience

Restaurants looking for an all-in-one hybrid Point of Sale, online ordering, and employee scheduling solution
Reflection POS:

Audience

Businesses searching for a solution to improve their services and increase sales
OrderCounter:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Reflection POS:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported
OrderCounter:

API

Offers API Not Supported
Reflection POS:

API

Offers API Not Supported
OrderCounter:

Screenshots and Videos

Reflection POS:

Screenshots and Videos

OrderCounter:

Pricing

Free
Free Version Supported
Free Trial Not Supported
Reflection POS:

Pricing

$2175 one-time payment
Free Version Not Supported
Free Trial Not Supported
OrderCounter:

Reviews/Ratings

Overall 4.5 / 5
ease 4.1 / 5
features 4.6 / 5
design 4.8 / 5
support 4.9 / 5
Reflection POS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
OrderCounter:

Pros & Cons from Real Users

Pros

  • Support, we were having issues understanding reporting at Reservoir Bar and Grill on a Friday and the owner was not happy going into the weekend with the report looking off. Jack was able to explain everything and provided excellent assistance.
  • Reliable, hybrid POS system that minimizes downtime and keeps operations smooth. Tailored solutions for small-medium businesses Dynamic back office reporting capabilities Locally invested — OrderCounter understands the unique needs of local businesses.
  • The biggest pro about OrderCounter is the accessibility of help right then and there with their support team. They have been able to solve any issue we've had with our POS system. You can tell their employees are very familiar with the software and the willingness to assist you is top notch. We had some issues with our kitchen printer and within 15 minutes the problem was resolved each time. The support team even called me a week later to check in to make sure we haven't had any other problems. The product itself has made our business run more efficient as well as give us the ability to offer new services like online ordering. I also really like how customizable the POS system is. All the adjustments are endless so you can really pin point how you want it to be and how you think it will make your business more efficient. OrderCounter POS does it all.
  • Ease of Use. Very Customizable. Changes to menu items can be made by a manager on the fly. Support is always there.
  • Top Notch equipment, service !! Great all around System is really great in restaurant and bar C’est Bon

Cons

  • It was mostly us not understanding the reporting.
  • can't think of any major cons for my system. In the event my internet goes down, I'm still able to use my system and process payments.
  • Only con I can really think about is if you are not somewhat technically inclined it may be a little difficult trying to understand and setup or update items on your menu. We also had some issues with our reports not lining up as far as totals since we introduced online ordering, but has been resolved!
  • Some of the canned reports do not give us exactly what we really want, but there are enough to choose from to get the info by using two reports and viewing side by side.
  • Everything this system has to offer is really great .
OrderCounter:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Reflection POS:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
OrderCounter:

Company Information

OrderCounter
Founded: 2006
United States
home.ordercounter.com
Reflection POS:

Company Information

National Computer Corporation
Founded: 1986
United States
www.nccusa.com/point-of-sale-solution/
OrderCounter:

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OrderCounter:

Categories

Bar POS Supported
Point of Sale Supported
Restaurant POS Supported
Reflection POS:

Categories

Bar POS Supported
Restaurant POS Supported
Reflection POS:

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported
OrderCounter:

Integrations

Flipdish Supported
Incentivio Not Supported
Reflection POS:

Integrations

Flipdish Supported
Incentivio Supported
OrderCounter:
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Reflection POS:
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